Sofia Vescio Email & Phone Number

Niagara-on-the-Lake, Ontario, Canada

• Engaged new customers in a friendly manner, ensuring a positive initial encounter as they entered the restaurant and a favourable start to their dining experience.
• Effectively communicated menu options and specials by utilizing comprehensive menu knowledge, enabling tailored decisions for exceptional customer service.
• Facilitated efficient workflow during peak hours by collaborating with team members, accurately relaying orders, assisting in cleaning tables beyond assigned sections, and expediting orders for fellow servers.

Niagara, Ontario, Canada

• Managed an average of one custom cake and cupcake order per day by prioritizing tasks, preparing decorations ahead of time, and allocating resources to maximize productivity quality.
• Prepared and meticulously decorated cakes, cupcakes, and cookies according to customer requests, while staying up to date on current food trends to ensure customer satisfaction.
• Designed and managed the @its.sofgood Instagram account, ensuring a well-organized and visually pleasing page, cohesive branding, consistent content, and trend-aligned posts to attract new customers.
• Collaborated with clients to refine their artistic ideas for their order, ensuring timely responses and attentive listening to maximize satisfaction and personalization.

Education record

Health Sciences