Sofia Vescio Email & Phone Number

Niagara-On-The-Lake, Ontario, Canada

• Engaged new customers in a friendly manner, ensuring a positive initial encounter as they entered the restaurant and a favourable start to their dining experience. • Effectively communicated menu options and specials by utilizing comprehensive menu knowledge, enabling tailored decisions for exceptional customer service. • Facilitated efficient workflow during peak hours by collaborating with team members, accurately relaying orders, assisting in cleaning tables beyond assigned sections, and expediting orders for fellow servers.

Niagara, Ontario, Canada

• Managed an average of one custom cake and cupcake order per day by prioritizing tasks, preparing decorations ahead of time, and allocating resources to maximize productivity quality.• Prepared and meticulously decorated cakes, cupcakes, and cookies according to customer requests, while staying up to date on current food trends to ensure customer satisfaction.• Designed and managed the @its.sofgood Instagram account, ensuring a well-organized and visually pleasing page, cohesive branding, consistent content, and trend-aligned posts to attract new customers. • Collaborated with clients to refine their artistic ideas for their order, ensuring timely responses and attentive listening to maximize satisfaction and personalization.

Education record

Health Sciences