Sofia Wahlberg Email & Phone Number

Helsinki, Uusimaa, Finland

Helsinki Area, Finland

Helsinki Area, Finland

As a Customer Experience Manager I coach, guide and challenge our partners to get the best possible return on their investment. My goal is to optimize interactions from the customer's perspective and manage the over all customer experience. Daily work consist on partner care, event production and management.

Helsinki

Working in a sales team as the official retailer for international Cruise companies in the Finnish market. I am responsible of coaching the group leader team and in charge of the customer bulletin letters. My position includes sales, cruise schedule planning, cash flow control and back office duties. Important part of the job is also maintaining relations.

Greater New York City Area, Washington DC And Sydney Australia

Soft Landing Camp coordinators job is to manage and organise the year starting camp for exchange students coming to study in the United States. Main activities where coaching and helping the exchange students to adapt to their exchange year with orientation meetings and cultural activities. It also included taking care of their transportation and meeting.

Espoo, Finland

Reception customer service which includes handling customer contracts, sales, acquisition of new customers, billing, managing interest groups relations, reporting, shop product sales and everyday front desk duties. During the holiday season also the customer service supervisor duties suchs as monitoring and managing the whole customer service team have.

As a VIP-host I managed the separate VIP section of the Teatteri club with the restaurant manager. The everyday tasks where checking the changing guets list of the evening, hosting the customers, making sure everything functioned inside the restaurant and was safe and organized.

Bachelor'S Degree, Tourism And Travel Services Management

General management and business studies, such as marketing, revenue management, accounting,and project management. The studies also.

Erasmus Exhance, International And Intercultural Communication

International communications, tourism, languages and hospitality

College