Sofia Zaid Email & Phone Number

Gothenburg, Västra Götaland County, Sweden

Technical writer within telecom, writing and updating user-oriented documentation for 4G and 5G technologies. The work focused on creating and updating documentation for customers within telecom, in cooperation with several cross-functional teams consisting of system managers, developers, testers, etc. The more specific telecom area that I wrote.

Gothenburg, Vastra Gotaland County, Sweden

Worked as a software developer consultant. Focus on implementing and customize software according to the needs of individual organizations. Programming languages used: C#.NET core, powershell, JavaScript (angular).

Worked as a software developer to help further develop a web service portal that integrates with the ERP system Jeeves. Worked fullstack in.NET-environment with backend in C# and frontend in C#/razor/JavaScript(JQuery). Got further experience working as a fullstack developer.

Working from time-to-time on the further development of Hazel software. Have worked with technologies such as C#,.NET Core, Blazor, REST API, modelling of domain and database, unit testing and integration testing, etc.

For my second internship (part of my education) I worked on a start-up project at Alten in which the focus was to create a website and a community platform. I mainly worked with frontend development for the website, using React. In the development team we worked according to Scrum, meaning we had daily stand-ups, sprint planning meetings every week, etc..

I worked as part of the regular development team at NA-KD, meaning I worked with assigned tasks concerning the website (tasks where communicated and documented through issue tracking system Jira). I worked both with C# (for the system's backend) and Javascript/React (for the frontend) during this internship. Since the website is built on Episerver I also.

Gothenburg, Sweden

Worked as IT-support at Collector Bank (consultant through Academic Work). I supported employees in their use of PCs (both stationery and laptops), Mac computers, network printers, mobile phones (android and iphone), MS Office, etc. I administrated users' access to mail boxes, file servers, etc. through Exchange administrative center and Active Directory..

Administrated and supported Windows, Linux, Mac OS X, etc. for Chalmers. Supported employees and students in the use of these systems, as well as in their use of MS Office, access to file servers and mailboxes in Exchange, etc. Also assisted users with access to a wide spectrum of applications according to licenses agreements. Administered user accounts.

Göteborg, Sverige

I worked as a consultant for Wise IT at PengVin Affärssystem AB, a company that develops and supports the ERP system PengVin. Most of PengVin's customers are companies within the building and hardware retail industry. In my role as ERP support consultant I assisted users of the system within the customers' organizations both through telephone and email..

Göteborg, Sverige

In this position I was substituting for the IT departments ordinary IT support. I handled incidents and service request for FlexLink as a global organization which meant I often used English to communicate with users. Typical support cases that I handled were questions or error reports concerning Windows 7 operating system, Outlook, Microsoft Office.

Göteborg, Sverige

Servicedesk technician; 1st line IT-support at the Swedish transport admission (Trafikverket). Support cases were reported both by telephone and email, though most of the support was given by phone and remote connection to the users' computers.I handled incidents and requests concerning all aspects of the transport admission's IT environment. The work was.

Göteborg, Sverige

During my studies at the system science program I worked part time and during summer vacations in the Application Integration maintenance team specializing in message management: handling errors connected to file transfers between different ERP systems or parts of the same ERP system. I got knowledge and hands on experience in systems integration, database.

Helsingør, Denmark

During the summers of 2006-2010 I worked as a cashier, selling tickets to travelers between Helsingør, Denmark and Helsingborg, Sweden. I got experience being a cashier: handling money in different currencies, making sure customers got their requested specific tickets, etc. I also handled the accounting for my cash register at the end of every work day.

Advanced Higher Vocational Education Diploma, Fullstack Developer .Net

15 Hp Course, Management Of Information Security

Advanced level course about managing information security in organizations. The course gave valuable knowledge about theories and methods.

Bachelor’S Degree, Informatics

During the programme I worked with a lot of interesting information systems development projects, some of them carried out in.

Bachelor’S Degree, History