Sofia Águas Ribeiro
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Sofia Águas Ribeiro Email & Phone Number

Senior WEM Customer Success @Zendesk at Zendesk
Location: Portugal 7 work roles 2 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Zendesk
Role
Senior WEM Customer Success @Zendesk
Location
Portugal
Company size
4161 employees

Who is Sofia Águas Ribeiro? Overview

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Quick answer

Sofia Águas Ribeiro is listed as Senior WEM Customer Success @Zendesk at Zendesk, a with 4161 employees, based in Portugal. AeroLeads shows a matched LinkedIn profile for Sofia Águas Ribeiro.

Sofia Águas Ribeiro previously worked as Senior WEM Customer Success at Zendesk and Customer Success Manager at Tymeshift. Sofia Águas Ribeiro holds Master'S Degree, Environmental Design/Architecture from Faculdade De Arquitetura - Universidade De Lisboa.

Company email context

Email format at Zendesk

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Zendesk

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Profile bio

About Sofia Águas Ribeiro

Sofia Águas Ribeiro is a Senior WEM Customer Success @Zendesk at Zendesk. She is proficient in Dutch, English and Spanish. Colleagues describe her as "Sofia is one of the most dedicated specialist I had a pleasure to work with. She will go above and beyond in order to make sure that customers and colleagues are happy, and all processes are working as they should. Sofia can learn anything, and is definitely is a great team player. She helped a lot with onboarding and guidance of new team members, coaching is definitely one of her strong skills. It was a delight to work with Sofia!"

Current workplace

Sofia Águas Ribeiro's current company

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Zendesk
Zendesk
Senior WEM Customer Success @Zendesk
san francisco, california, united states
Website
zendesk.com
Employees
4161
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Company profile
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7 roles

Sofia Águas Ribeiro work experience

A career timeline built from the work history available for this profile.

Senior Wem Customer Success

Current
Zendesk

Lisbon, Portugal

Jun 2023 - Present

Customer Success Manager

Tymeshift

Lisbon, Portugal

Feb 2022 - Jun 2023

Senior Customer Success Manager

Rydoo

Lisbon, Portugal

Mar 2020 - Feb 2022

Customer Success Manager

Rydoo

Lisbon, Portugal

Sep 2018 - Mar 2020

Customer Service Consultant

Eggo

Brussels, Brussels Region, Belgium

- Project design of kitchens and dressing rooms that meet the client's expectations and budget.- Administrative work (customer portfolio, stock, sales and contracts).- Customer service, execution plans, 3D, detail plans and coordination of works until the end of the project.

Sep 2011 - Sep 2017

Front Desk Representative

Sanches

Sintra, Lisbon, Portugal

- Project design and decoration solution- Choice of materials and project management

Nov 2008 - Aug 2009

Back Office Employee

Auto Eléctrica

Sintra, Lisbon, Portugal

- Invoices- Stock and suppliers management

Nov 2007 - Sep 2008
Team & coworkers

Colleagues at Zendesk

Other employees you can reach at zendesk.com. View company contacts for 4161 employees →

PF Patsy Flynn Patsy Flynn Colleague at ZendeskMadison, Wisconsin, United States View → JG Jesús G. Jesús G. Colleague at ZendeskMexico City, Mexico View → PO Paweł Olbrycht Paweł Olbrycht Colleague at ZendeskCracow, Małopolskie, Poland View → SA Sofikul Ahmed Sofikul Ahmed Colleague at ZendeskDhaka, Bangladesh View → RM Renato Mharion C. Renato Mharion C. Colleague at ZendeskMetro Manila, Philippines View → KM Kaitlyn M. Kaitlyn M. Colleague at ZendeskAustralia View → EJ Erin Jou B. Erin Jou B. Colleague at ZendeskMetro Manila, Philippines View → JM Joanna Masorz-Soboń Joanna Masorz-Soboń Colleague at ZendeskGdansk Metropolitan Area, Poland View → DF David Farkas David Farkas Colleague at ZendeskNovi Sad, Vojvodina, Serbia View → BS Balaji Sekar Balaji Sekar Colleague at ZendeskGreater Melbourne Area, Australia View →
2 education records

Sofia Águas Ribeiro education

FAQ

Frequently asked questions about Sofia Águas Ribeiro

Quick answers generated from the profile data available on this page.

What company does Sofia Águas Ribeiro work for?

Sofia Águas Ribeiro works for Zendesk.

What is Sofia Águas Ribeiro's role at Zendesk?

Sofia Águas Ribeiro is listed as Senior WEM Customer Success @Zendesk at Zendesk.

Where is Sofia Águas Ribeiro based?

Sofia Águas Ribeiro is based in Portugal while working with Zendesk.

What companies has Sofia Águas Ribeiro worked for?

Sofia Águas Ribeiro has worked for Zendesk, Tymeshift, Rydoo, Eggo, and Sanches.

Who are Sofia Águas Ribeiro's colleagues at Zendesk?

Sofia Águas Ribeiro's colleagues at Zendesk include Patsy Flynn, Jesús G., Paweł Olbrycht, Sofikul Ahmed, and Renato Mharion C..

How can I contact Sofia Águas Ribeiro?

You can use AeroLeads to view verified contact signals for Sofia Águas Ribeiro at Zendesk, including work email, phone, and LinkedIn data when available.

What schools did Sofia Águas Ribeiro attend?

Sofia Águas Ribeiro holds Master'S Degree, Environmental Design/Architecture from Faculdade De Arquitetura - Universidade De Lisboa.

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