Sofia Antonova Email & Phone Number

Sofia, BG

Sofia City, Bulgaria

Sofia City, Bulgaria

• Checked purchasing requisitions and raised purchase orders via Oracle EBS and SAP for different Paysafe entities in the EU and US
• Selected GL accounts in POs based on description of service / type of goods purchased
• Tracked PO approval flow to minimize delays and escalated when approval hierarchy is missing
• Verified receipts of goods and services with internal requesters
• Solved purchasing and invoicing discrepancies – wrong legal entity, currency, correct order to be billed, approved timesheets for subcontractors
• Coordinated with requesters and Supplier Master Data Team onboarding of new vendors

Sofia City, Bulgaria

• Preparation of weekly and monthly reports from SAP and other source sales data for tracking and analyzing the sell-in & sell-out development within specific KA customers, stock availability
• Filling and sending out of predefined customer forms for leaflets & promo activities, listings, new launches & in-outs, EAN changes/delivery units/ expiry dates changes
• Maintenance of various internal databases: content, product description & packshots (for customers online stores and leaflets), logistical information (for smooth customer service process)
• Customer TPO compensations collection and review
• Price collection and tracking: rRSP price information/ promo prices for price analysis
• Leaflet share monitoring and reporting for competitive analysis

Sofia City, Bulgaria

• Processing orders from retail customers and coordination of their delivery with logistics company
• Follow-up on timely and correct invoicing of goods delivered to customers, in accordance with their individual price list and payment terms
• Sorting out of discrepancies in delivery notes and preparation of debit / credit notes
• Reporting on turnover, special activities, stock availability to Sales Representatives and KAM

Sofia City, Bulgaria

• Responsible for the end-to-end order, transport and payment processes between Iveco production plants and national dealers
• Supported customer complaint resolution and maintained reverse logistics procedures
• Issued invoices and credit notes for vehicles and spare parts
• Prepared full vehicle documentation for Traffic police registration

Sofia City, Bulgaria

• Created and modified purchase orders via SAP and internal ERP system
• Validated price offers from vendors to ensure POs contain correct parameters – budget, currency, unit of measure, payment terms, signed agreements, invoicing schedule
• Worked with requesters/internal clients, Accounts Payable, Finance and line of businesses to solve ordering and payment discrepancies
• Resolved blocked invoices and followed-up with clients and suppliers on different payment issues

Sofia City, Bulgaria

• Supported senior researchers in Belgium in the execution of Customer Experience Research Programs in different countries – achieving sample sizes, deadlines, gathering data of high quality
• Carried out project technical set-up – uploading training, guidelines, questionnaires into the software tools
• Responsible for solving data collection issues and preparing weekly reports

Sofia City, Bulgaria

• Conducted researches to find details for different products - clothes, electronics, industrial equipment
• Quality check of listings on Ebay to determine accuracy, completeness and consistency of data
• Made sure items on Ebay are classified into the correct category with all the relevant product characteristics to boost customer experience and satisfaction

Sofia City, Bulgaria

• Classified and categorized raw data from open-ended responses from market research surveys
• Tagged the data with numerical codes and category labels by using a software program
• Created lists of all the codes and organized them into different levels and sublevels
• Verified the accuracy of data and made corrections to ensure logical consistency

Master'S Degree

Bachelor'S Degree

Education record