Sofía Baqué Email & Phone Number

London Area, United Kingdom

Buenos Aires Province, Argentina

- Developed published car pricing strategy based on individual car demand, successfully revamping car rotation. This strategic approach led to surpassing target goals for the first time.- Regularly conducted weekly meetings with the Global Pricing Strategy team, taking charge of customizing and applying global strategies to the Argentine market..

Buenos Aires Province, Argentina

- Crafted a strategic plan for the second half of 2022, identifying synergies with key departments. Planned and executed OKRs in collaboration with C-level executives, enhancing company visibility.- Established 'war rooms' in partnership with the finance team and interdependent teams to proactively address red flags when the business as usual was deviated.

Buenos Aires Province, Argentina

- Coordinated launch of Kavak in Chile, overseeing customer operations teams and formulating the strategic commercial approach for the country. Established of processes and tools pre-launch, and continually ensured their efficiency guaranteeing smooth operations from day one.-Led Customer Excellence BI team, innovating new methodologies for data analysis.

Buenos Aires Province, Argentina

- Implemented Salesforce within the Customer Ops Team, serving as the pivotal link between strategy, data utilization and commercial operations. This initiative led to enhanced funnel optimization and marked improvements in Customer Experience (CX), with ongoing collaboration with the product team.- Managed the car-financing sector, focusing on process.

Buenos Aires Province, Argentina

-Developed monthly sales funnel forecasts, with daily oversight of funnel conversion rates. Enhanced sales processes, tools and pitch strategies to meet and exceed sales targets.- Led the optimization and development of sales tools, revamping sales processes, and conducted training sessions for sales teams to ensure effective implementation of new.

Provincia De Buenos Aires, Argentina

- Defined and constructed the as-is and to-be operational models for a German carve-out deal. Developed dashboard highlighting key deal aspects, allowing an easier information consumption for clients and senior management.- Led the integration of Midaxo, a specialized M&A Project Management Tool, within Deals Team. Managed collaborations with the Midaxo.

Provincia De Buenos Aires, Argentina

Gran Buenos Aires, Argentina

- Participated in the daily management of the commercial relationship with two suppliers and was responsible of the analysis of industrial cost structures.- Led negotiations with suppliers regarding their costs schemes to ensure compliance with the company's objectives.