• Developed promotion tools for salespeople to enhance product visibility and drive sales.• Conducted customer visits to gather feedback for product improvement and market insights.• Analyzed new item sales data to identify trends and opportunities for growth.• Collaborated with R&D on new product development to ensure alignment with market demands.• Managed trade shows contacts follow-up in Salesforce to drive lead conversion• Created and analyzed newsletters to enhance customer engagement• Co-managed website restyling project to improve user experience• Oversaw co-marketing projects to expand brand reach

• Conducted market and SWOT analysis to develop digital communication strategies for diverse projects.• Managed website copywriting, social network editorial plans, and press releases.• Optimized SEO and created web and landing pages in WordPress.• Successfully managed social paid campaigns and Google Ads campaigns.

• Supported international student colleagues with individual interviews at Università Ca' Foscari Venezia.• Facilitated communication between international students and staff members.• Ensured accurate translations of university-related handbooks to assist international students.

• Managed front-office and secretarial tasks at Ca' Foscari Zatter CFZ library, collaborating with a team of 5 students.• Handled university and external user inquiries, demonstrating teamwork and communication skills.• Organized and maintained library resources efficiently, ensuring a smooth workflow for users.