Sofia Coulson Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

- Conduct client assessments to identify and connect them with appropriate resources- Provide navigation and coordination of services across sectors, ensuring seamless access to care for clients- Assist clients with pre-screening and application processes for programs like Medicaid and SNAP- Maintain detailed documentation and track data in company systems

- Engaged in real-world and capstone projects, applying skills gained through an intensive UX/UI bootcamp to develop user-centered solutions- Conducted user research, interviews, and usability testing to gather insights and inform design decisions, ensuring that solutions were tailored to user needs- Created wireframes, prototypes, and user flows to design and iterate on interfaces for web and mobile applications- Engaged in design critiques and mentorship sessions to refine skills in visual design, interaction design, and user experience principles- Developed high-quality, functional prototypes and wireframes using tools such as Figma- Gained hands-on experience in designing accessible and responsive interfaces aligned with user-centered design methodologies- Worked closely with mentors and fellow designers to improve and iterate on projects, reinforcing a collaborative and feedback-driven design process

Chicago, Illinois, United States

- Collaborated with upper management to align organizational goals, implement policies, and enhance programs- Led training sessions for new hires to facilitate their understanding of job responsibilities and procedures- Provided ongoing assistance and support to my team members as needed

Chicago, Illinois, United States

- Provided case management services to children in foster care and their families- Developed case plans that established appropriate permanency goals for children- Conducted thorough assessments of clients and obtained the services required- Provided ongoing assessment of risk and safety concerns relating to children in their homes and foster homes- Testified in Juvenile Court, and advocated on behalf of the children's rights and safety

Chicago, Illinois, United States

- Assisted patients with emotional regulation and behavioral de-escalation- Ensured patient safety by performing checks of the facility and units- Supported patients during meal time and documented meal completions in their health records- Documented patient observations as part of therapeutic interventions- Assessed and monitored patients' mental and physical status

- Used empathic listening and de-escalation skills to provide immediate support to individuals in crisis- Built rapport, explored issues, established goals, and collaboratively problem-solved to create an action plan- Engaged with a broad range of clients dealing with abuse, depression, stress, anxiety, and suicidal thoughts- Conducted suicide risk assessment and prevention- Utilized the referral database to provide information and assistance to texters seeking more specific services

Chicago, Illinois, United States

- Created an infographic for Giving Tuesday that highlighted Intuit's 2019 accomplishments- Produced Intuit's Giving Tuesday thank you video- Assisted with three key cultivation events to raise money for Intuit- Inputted donations into Intuit's donor database and sent thank you letters to donors- Served as scribe for important meetings with Intuit's Strategic Advisory Committee

Miami, Florida, United States

- Formulated press releases and media lists to assist a wide variety of clients with circulation numbers and media outreach- Compiled press clips and wrote media placement reports to measure public relations results- Used Cision to conduct research and acquire information on media outlets

Evanston, Illinois, United States

- Maintained inventory by checking stock to determine supply levels and expedite orders- Upheld office schedule by communicating with team to ensure day-to-day business needs are met- Provided exceptional customer service by appropriately addressing 200+ clients on a weekly basis- Ensured all current client information is updated and collected appropriately in online database- Sold appropriate retail to customers by assessing their needs after their hair service; monthly sales of $4800

Miami, Florida, United States

- Tutored one-on-one with students aged 7-13 to improve Math, English, Spanish, Chemistry, and Biology skills- Created lesson plans, review worksheets, and practice tests to prepare students for exams- Prepared activities to engage student’s interest and improve understanding of concepts- Identified and responded to student's behavior issues- Created confidential evaluations detailing a student's progress to give to parents

Bachelor Of Arts - Ba, Psychology

High School Diploma