Sofia Covarrubias

Sofia Covarrubias Email and Phone Number

Passionate people and business leader who helps early stage and hyper growth start ups kill it in with strategic and scalable customer success operations. @ Xurrent (Formerly 4me)
Sofia Covarrubias's Location
Austin, Texas, United States, United States
Sofia Covarrubias's Contact Details

Sofia Covarrubias personal email

About Sofia Covarrubias

A unique professional with a background in customer success, product management, marketing, and sales in SaaS and consumer technologies. Talented in program development, change management, strategic planning, customer journey, marketing and communication plans, go-to-market, and public speaking.

Sofia Covarrubias's Current Company Details
Xurrent (Formerly 4me)

Xurrent (Formerly 4Me)

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Passionate people and business leader who helps early stage and hyper growth start ups kill it in with strategic and scalable customer success operations.
Sofia Covarrubias Work Experience Details
  • Xurrent (Formerly 4Me)
    Director, Customer Experience
    Xurrent (Formerly 4Me) Oct 2024 - Present
    Santa Barbara, California, Us
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  • Alertmedia
    Director, Enterprise Customer Success
    Alertmedia Apr 2022 - Oct 2024
    Austin, Texas, Us
    View
  • Alertmedia
    Director, Customer Success
    Alertmedia Jun 2021 - Apr 2022
    Austin, Texas, Us
    View
  • Alertmedia
    Customer Success Manager
    Alertmedia Sep 2020 - Jun 2021
    Austin, Texas, Us
    View
  • Gofluent
    Manager, Customer Success
    Gofluent Jul 2019 - Sep 2020
    Geneva, Geneva, Ch
    - Lead Customer Success for US and Canada through cross-functional and multi-location coordination with internal and external teams- Develop pre-sales and post-sales strategies to drive engagement and usage of product offering and deliver 90%+ retention and renewal rate
    View
  • Lutron Electronics
    Product Manager - Luxury Residential Wall Controls
    Lutron Electronics Aug 2016 - Mar 2019
    - Rebranded, repositioned and relaunched suite of products to meet P&L targets- Optimized product portfolio through discontinuations: design and lead implementation plans and manage customer experience through transition- Led research of trends, cross-functional team implementation, and championed roadmap for revamp of Lutron's aesthetics
  • Lutron Electronics
    Senior Sales Representative
    Lutron Electronics Jan 2015 - Aug 2016
    - Developed and expanded Lutron's influence and presence within the Southeast Florida design community- Implemented new product campaigns in territory- Presented Lutron solutions to C-level and VP-level executives from a wide range of businesses
  • Lutron Electronics
    Sales Representative
    Lutron Electronics Jan 2013 - Jan 2015
    - Surpassed quota growth by 10% in territory and channels- Hosted and attended local industry events to represent Lutron and strengthen relationships- Delivered trainings and presentations in Spanish to satisfy the Spanish speaking market in Southeast Florida
  • Lutron Electronics
    Associate Sales Representative
    Lutron Electronics Jun 2012 - Dec 2012
    Developed and built consultative sales skills, business acumen, and technical expertise in consumer lighting industry.

Sofia Covarrubias Skills

Mathematics Presentation Skills Positioning Writing Stakeholder Management Chemistry Sales International Relations Competitive Analysis Product Road Mapping Social Psychology Business To Business Interpersonal Communication Literature Product Management Film Voice Of The Customer Management Lighting Control Public Relations Planet Politics Science Market Expansion Spanish Leadership Powerpoint Public Speaking Salesforce.com Product Diversification Calculus Globalization Sociology Engineering Ees Microsoft Office Eco Product Strategy Linguistics Training Surveying Teamwork Product Launch Project Management Research Anthropology Archaeology User Stories Oceanography Strategic Vision Written Consultative Selling Social Media C Composition Strategic Roadmaps Women's Event Planning Applications Data Analysis New Product Ideas Business Development Business Analysis Social Theory Contemporary Art Customer Relationship Management Sales Management Comparative Customer Journey Mapping Shading Control Exploring Compensation Data Migration Earth Spss Customer Experience Art Account Management Academic Facebook Customer Experience Management Decision Making Ir Business Strategy Customer Engagement Culture French Ssp Human Communication

Sofia Covarrubias Education Details

  • Lehigh University
    Lehigh University
    B.A Dual Major In Sociology And Anthropology

Frequently Asked Questions about Sofia Covarrubias

What company does Sofia Covarrubias work for?

Sofia Covarrubias works for Xurrent (Formerly 4me)

What is Sofia Covarrubias's role at the current company?

Sofia Covarrubias's current role is Passionate people and business leader who helps early stage and hyper growth start ups kill it in with strategic and scalable customer success operations..

What is Sofia Covarrubias's email address?

Sofia Covarrubias's email address is sc****@****ron.com

What schools did Sofia Covarrubias attend?

Sofia Covarrubias attended Lehigh University.

What skills is Sofia Covarrubias known for?

Sofia Covarrubias has skills like Mathematics, Presentation Skills, Positioning, Writing, Stakeholder Management, Chemistry, Sales, International Relations, Competitive Analysis, Product Road Mapping, Social Psychology, Business To Business.

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