Sofia E. Email and Phone Number

As a Project Associate for Professional Services at Elation Health, I thrive at the intersection of healthcare and technology, ensuring our clinical-first Electronic Health Record (EHR) system enhances the patient care and provider experience daily. My diverse background includes pivotal roles within primary care clinics and orthopedic surgery centers, where I extensively used the Epic EHR system. There, I managed a spectrum of non-clinical responsibilities, from patient check-ins to overseeing surgical implants and vendor interactions. My journey continued in full-life cycle recruiting, where I hired and deployed ex-Epic subject matter expert analysts and project managers for implementation projects with major hospital organizations. These experiences have shaped my holistic understanding of healthcare operations and the vital role EHR systems play in delivering quality care. I am passionate about optimizing the patient experience through seamless EHR integration. My work involves consulting with client stakeholders and cross-functional team members to implement projects efficiently. I am skilled in managing strict schedules, performing tasks like provider authentications, configuring HL7/API interfaces, and identifying customers needs and risks. Proficient in maintaining technical expertise, documenting progress, and enhancing operational procedures to support effective onboarding and communication, while ensuring that the technology supports our providers in giving them the freedom to focus on delivering exceptional patient care. I hold a Bachelor's degree in Healthcare Management from Appalachian State University and am currently pursuing an MBA with a focus in Project Management. These academic pursuits complement my practical experiences and drive my commitment to continuous improvement in healthcare delivery. The dynamic nature of healthcare keeps me adaptable and acutely aware of the industry's complexities. I look forward to leveraging my analytical skills and experiences to contribute to the ongoing advancement of healthcare technology and patient care through the power of soft-skills.