It Operations Analyst Iii
Current
Mar 2024 - Present
Who is Sofia Fernandez? Overview
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Quick answer
Sofia Fernandez is listed as . at Fivetran, based in Englewood, Colorado, United States. AeroLeads shows a work email signal at fivetran.com and a matched LinkedIn profile for Sofia Fernandez.
Sofia Fernandez previously worked as IT Operations Analyst III at Fivetran and IT Operations Analyst II at Fivetran. Sofia Fernandez holds Associate’S Degree, International Business from Seattle Central College.
Company email context
Email format at Fivetran
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{first}@fivetran.com
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AeroLeads found 2 current-domain work email signals for Sofia Fernandez. Compare company email patterns before reaching out.
Profile bio
About Sofia Fernandez
Sofia Fernandez is a . at Fivetran. She possess expertise in microsoft office, microsoft word, powerpoint, microsoft excel, customer service and 17 more skills. She is proficient in French.
Listed skills include Microsoft Office, Microsoft Word, Powerpoint, Microsoft Excel, and 18 others.
Current workplace
Sofia Fernandez's current company
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12 roles
Sofia Fernandez work experience
A career timeline built from the work history available for this profile.
It Operations Analyst Ii
Mar 2023 - Mar 2024
Help Desk Technician
Mar 2022 - Mar 2023
Help Desk Technician
-Provide thorough support and quick customer assistance to about 60 callers daily -Triage and manage multiple customer support queues for the IT Department-Work independently with fellow help desk teammates and other IT Teams to resolve 25-30 tickets daily-Assist with new hire onboarding process for employees ensuring accounts are created, their hardware.
Sep 2021 - Mar 2022
Talent Coordinator
-Worked with and directly assist the Talent Manager and Recruiter on all levels of recruitment from sourcing tactical execution through to hiring process for full-time employees and contractors-Served as main point of contact for potential candidates and maintain communication throughout hiring process-Created new hire materials and conduct onboarding for.
Jul 2019 - Jun 2020
It Teaching Assistant
-Ran weekly academic meetings and maintained open channels of communication to ensure completion of action items, and maintained communication of academic processes to larger LC staff.-Worked with Academic Director to streamline asset management process while maintaining proper security protocols and implementing solutions-Collaborated with lead instructor.
May 2016 - May 2017
Community Educator/Interpreter
-Serve as a point of contact between the city of Seattle and the Spanish speaking and immigrant communities.-Facilitate presentations and other fire and emergency readiness education outreach services to organizations, community groups, and/or agencies serving immigrant and refugees communities.-Teach basic fire safety and prevention within the city of.
Mar 2015 - Feb 2017
Technical Support
-Provided excellent customer service by troubleshooting/solving tickets in a friendly and timely manner while providing prevention steps. -Worked with team to improve processes, metrics and knowledge base documentation.-Collaborated with management to oversee hiring process and weigh in on possible candidates.-Collaborated with different teams to ensure.
Jun 2015 - May 2016
Analytics Associate
-Conducted Market Research for third party client.-Validated and updated information for database clean up.-Organized data and created visuals for reporting purposes.
Mar 2015 - Jun 2015
Quality Assurance Testing
-Understood and implemented QA methodology and tools-Performed ad-hoc and DPI testing for the Swype keyboard application on Android devices.-Logged and tracked issues on JIRA.-Organized data for logistics-Spanish to English translation for user interface and smoke testing.
Feb 2015 - Mar 2015
Sap Basis Intern
-Worked with SAP systems. -Worked with SQL server installation to bring forth new SAP systems. -Assisted a project manager on implementation of new program features-Worked with SharePoint 2012. Migrated sites to SharePoint online, created pages, managed permissions and apps.-Created engagement opportunities between Microsoft employees and Year Up interns.
Jul 2014 - Jan 2015
Sales Associate
-Answered all customer questions -Executed customer credit card applications -Maintained merchandise- sizing knowledge (Dress shirts, Suit Jackets/Blazers, Pants) -Executed customer online purchases -Over the phone customer transactions, and customer inquiries-Handled monetary transactions
May 2013 - Apr 2014
2 education records
Sofia Fernandez education
Associate’S Degree, International Business
Seattle Central College
It Certification, Information Technology
Bellevue College (Year Up Program)
FAQ
Frequently asked questions about Sofia Fernandez
Quick answers generated from the profile data available on this page.
What company does Sofia Fernandez work for?
Sofia Fernandez works for Fivetran.
What is Sofia Fernandez's role at Fivetran?
Sofia Fernandez is listed as . at Fivetran.
What is Sofia Fernandez's email address?
AeroLeads has found 2 work email signals at @fivetran.com for Sofia Fernandez at Fivetran.
Where is Sofia Fernandez based?
Sofia Fernandez is based in Englewood, Colorado, United States while working with Fivetran.
What companies has Sofia Fernandez worked for?
Sofia Fernandez has worked for Fivetran, Eating Recovery Center, Accelerate Change Network, Year Up, and City Of Seattle.
How can I contact Sofia Fernandez?
You can use AeroLeads to view verified contact signals for Sofia Fernandez at Fivetran, including work email, phone, and LinkedIn data when available.
What schools did Sofia Fernandez attend?
Sofia Fernandez holds Associate’S Degree, International Business from Seattle Central College.
What skills is Sofia Fernandez known for?
Sofia Fernandez is listed with skills including Microsoft Office, Microsoft Word, Powerpoint, Microsoft Excel, Customer Service, Teamwork, Public Speaking, and Time Management.
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