Sofia Levin Email & Phone Number
@sofi.com
1 phone found area 415
LinkedIn matched
Who is Sofia Levin? Overview
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Sofia Levin is listed as Software Engineer at SoFi at SoFi, a with 1 employees, based in Oakland, California, United States. AeroLeads shows a work email signal at sofi.com, phone signal with area code 415, and a matched LinkedIn profile for Sofia Levin.
Sofia Levin previously worked as Senior Software Engineer, Front-End at Sofi and Software Engineer, Front-End at Sofi. Sofia Levin holds Full-Stack Web Development from Bloomtech.
Email format at SoFi
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AeroLeads found 2 current-domain work email signals for Sofia Levin. Compare company email patterns before reaching out.
About Sofia Levin
Sofia Levin is a Software Engineer at SoFi at SoFi. She possess expertise in troubleshooting, social media, social networking, marketing communications, online marketing and 34 more skills. Colleagues describe her as "Sofia is an absolute delight to work with! She would be an incredible asset to any team. I worked alongside Sofia at Zendesk and was always impressed by her patience and resolve. She's the kind of person that asks the extra questions to get at the heart of an issue. She's remarkably process oriented and that serves her well in any of her projects. Sofia is brilliant!" and "Sofia very knowledgeable when it comes to troubleshooting, log searches, taking a look into the issue so that developers can patch a fix for it. I enjoyed working next to her in the past 18 months at Zendesk. She's very hard working and understands customers issues when it comes up and knows how to quickly resolve their issue. Sofia is a pleasure to work with!"
Listed skills include Troubleshooting, Social Media, Social Networking, Marketing Communications, and 35 others.
Sofia Levin's current company
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Sofia Levin work experience
A career timeline built from the work history available for this profile.
Software Engineer, Front-End
Senior Product Specialist
- Provided support to internal users for our internal tools- Worked with several Product Development teams to help prioritize features and bug fixes according to user feedback- Set up and helped maintain several reporting dashboard to track team productivity, user feedback, ticket volume and other metrics for various teams, including leadership team- Improved several workflows that included Zendesk, Pager Duty, reporting, documentation and creation of a new Zendesk app- Helped maintain and created internal web apps that helped team members in the One Medical offices complete routine work more efficiently
Zendesk Product Specialist
- Managed key operational components and tools - including knowledgebase management, reporting and various integrations- Used analytics, ticket audits, and workflow audits to proactively identify new features and workflow changes that improved the customer experience and increased agent productivity- Designed and monitored reports and dashboards that captured deep insights into the team's performance - Helped develop and prioritize product features and custom tools for a better support experience, for agents and customers alike- Partnered with various teams to identify gaps, examine opportunities, and model improvements - Collaborated with engineering to build-out critical tools, automate routine work where possible, and address longer-term or recurring issues- Supported implementation teams within CS Tech and across the entire company as a subject matter expert on operational matters- Collaborated with peers on the team to further develop the CS Tech team as a high performing organization by defining, executing, and communicating operational processes, standards, and best practices that work flawlessly and minimize firefighting
Senior Technical Support Engineer
Technical Support Engineer
- Day to day support to Zendesk’s customers, with an emphasis on email, SSO and authentication, DNS, SSL, API, and Talk- Troubleshooted and escalated potential bugs and overall expected behavior to product and engineering- Was a Product Champion for Email, Inbox and Trial Experience, where I acted as a local resource for product expertise, provided customer insights to product managers and updated and trained the support team on new features- Wrote and improved external facing support tips, internal documentation, and support macros- Trained new team members on email, authentication, and general Zendesk features
Support Lead
- Hands on support of over 30 Mac and iOS applications- Managed and mentored the support team- Built knowledge bases for the support team- Helped hire and train new support staff.
Writer And Community Manager
- Wrote reviews and news articles about technology and social media- Organized giveaways and contests designed to boost interaction with readers- Managed of the official Twitter account.
Promoter And Hostess
Promoted various products and brands to potential customers and worked as a hostess at trade shows and corporate events.
Colleagues at SoFi
Other employees you can reach at sofi.com. View company contacts for 1 employees →
Shauna Martin
Colleague at SofiSalt Lake City Metropolitan Area, United States
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Anna Le, Cpa
Colleague at SofiLos Angeles Metropolitan Area, United States
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David Scott
Colleague at SofiCharlotte, North Carolina, United States
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AT
Aditya Tilyalkar
Colleague at SofiSan Jose, California, United States
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MW
Molly W.
Colleague at SofiUnited States
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HA
Holly Adams, Crcm
Colleague at SofiDraper, Utah, United States
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AB
Andy Blackard
Colleague at SofiGreater Seattle Area, United States
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HW
Haiqing Wu
Colleague at SofiFremont, California, United States
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KC
Kenny Chan
Colleague at SofiHong Kong Sar, United States
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MM
Macie M.
Colleague at SofiSalt Lake City Metropolitan Area, United States
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Sofia Levin education
Full-Stack Web Development
Data Analytics
Software Product Management, Product Management
Marketing And Advertising
Education record
Frequently asked questions about Sofia Levin
Quick answers generated from the profile data available on this page.
What company does Sofia Levin work for?
Sofia Levin works for SoFi.
What is Sofia Levin's role at SoFi?
Sofia Levin is listed as Software Engineer at SoFi at SoFi.
What is Sofia Levin's email address?
AeroLeads has found 2 work email signals at @sofi.com for Sofia Levin at SoFi.
What is Sofia Levin's phone number?
AeroLeads has found 1 phone signal(s) with area code 415 for Sofia Levin at SoFi.
Where is Sofia Levin based?
Sofia Levin is based in Oakland, California, United States while working with SoFi.
What companies has Sofia Levin worked for?
Sofia Levin has worked for Sofi, One Medical, Postmates Inc., Zendesk, and Aptfolk.
Who are Sofia Levin's colleagues at SoFi?
Sofia Levin's colleagues at SoFi include Shauna Martin, Anna Le, Cpa, David Scott, Aditya Tilyalkar, and Molly W..
How can I contact Sofia Levin?
You can use AeroLeads to view verified contact signals for Sofia Levin at SoFi, including work email, phone, and LinkedIn data when available.
What schools did Sofia Levin attend?
Sofia Levin holds Full-Stack Web Development from Bloomtech.
What skills is Sofia Levin known for?
Sofia Levin is listed with skills including Troubleshooting, Social Media, Social Networking, Marketing Communications, Online Marketing, Translation, Content Management, and Customer Support.
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