Built and maintained relationships with key accounts, conducting calls and marketing.Identified customers’ needs and facilitated a smooth rental process in an upbeat manner.Developed creative strategies for boosting company profits through sales.Exceeded sales goals in all monthly quotas and won a customer service award.

Completed over 10 hours of coursework in spine and anatomy terminology, andproduct knowledge.Input patients’ insurance information into online customer database and insuredproper billing.Shadowed medical device sales representatives to conduct product demonstrationsto patients throughout L.A. and San Diego counties.

Demonstrated product and brand knowledge in order to maximize sales profit.Aided customers in finding items, joining rewards program, and finalizing purchases.Implemented bilingual skills, leadership, and strong interpersonal skills to provide exceptional customer service.

Observed pathology, post-injury and post-surgical management, and rehabilitation.Learned about various medical devices and equipment to improve recovery process.

Assisted staff with clerical work and therapy for patients, using organizational skills.Set-up sport-specific drills for rehabilitation, ensuring proper safety protocols.Interacted with patients and families, providing excellent client service.