• Observed Texas Criminal Procedures and Municipal Court procedures in arraignments and specialty court settings covering environmental crimes, assaults, and animal-related crimes. • Attended non-jury trial proceedings and gained insight into trial court procedures • Observed the Magistration Process for crimes ranging from class C misdemeanors to first-degree felonies. Met with the Assistant District Attorney during the review of the officer’s complaint and continued to the Magistrate’s review of the complaint, determination of probable cause, and notification of rights and charges to the arrested person prior to bond assessment. Reviewed submitted search and blood warrants with the Magistrate. • Assisted the administrative support team for the Municipal Court Clerk’s office with administrative tasks such as research, event planning, and preparations for Municipal Courts Week.• Accompanied the Development Services manager on a Dangerous Assessment Response Team excursion. Surveyed the property for code violations and observed the City Attorney and police officers present the search warrant and deescalate property management.

Called 80-100 prospective students per shift to share my Baylor experience and answer any questions.

Mentored and encouraged a group of 9 transfer students to step out of their comfort zone as they navigated their first semester in a new environment and found their place on campus.

• Researched the payment support for 4000+ aged pre-payments and on account balances using disc records and PeopleSoft. Reassigned the accounts to payment collectors.• Verified and ran wire requests for approved transactions ranging from $100,000 to $13,000,000.

• Managed checks and posted pending property taxes. • Gathered receipts and statements for accounts with pending delinquency cases while simultaneously writing problem letters to delinquent customers and footnotes into the tax system for future employee reference.