Sofia Madison

Sofia Madison Email and Phone Number

Client Services Manager | Emprove Performance Group, the Global Leader in Career Branding and Marketing @ Emprove Performance Group, LLC
seattle, washington, united states
Sofia Madison's Location
Seattle, Washington, United States, United States
Sofia Madison's Contact Details

Sofia Madison work email

Sofia Madison personal email

n/a
About Sofia Madison

Client relations professional with 10+ years experience in client facing roles - direct contact and management of support teams. Expertise in motivational leadership, talent development, and change leadership. Proven success in implementation of organizational learning development, client management and operations management. Demonstrated skill in process improvement and project management. Assure customer and organizational goals are exceeded while acting as the positive catalyst for new direction and success. Additional skills and accomplishments in telesales (in/outbound), executive administrative support, collections and call center operations.Specialties: • Client Relations • Customer Service • Implementation • Interviewing • Policy / Procedure Development• Process Improvement • Proposal Preparation • Recruiting • Research / Development• Team Facilitation • Training / Development• Recruiting • Executive Support and Administration• Accounting

Sofia Madison's Current Company Details
Emprove Performance Group, LLC

Emprove Performance Group, Llc

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Client Services Manager | Emprove Performance Group, the Global Leader in Career Branding and Marketing
seattle, washington, united states
Website:
emprovegroup.com
Employees:
7
Sofia Madison Work Experience Details
  • University Of Washington, Michael G. Foster School Of Business
    Masters Student
    University Of Washington, Michael G. Foster School Of Business Feb 2012 - Present
    Seattle
  • Emprove Performance Group, Llc
    Client Services Manager
    Emprove Performance Group, Llc Mar 2009 - Present
    COMPANY OVERVIEWEmprove delivers high-quality, customized learning solutions and consulting services to professionals and corporations all over the world. We partner with our clients to enable the achievement of their strategic and financial objectives through innovative and integrated approaches to learning and process improvement. At Emprove, we go beyond "the event" of learning and take a holistic and strategic approch to ensuring return on investment. Our team of learning professionals provide strategic consulting services in the following areas: Training Department Branding and Execution, Training Staff Development, Sales and Customer Service Training Programs, Leadership Development, Instructional Design Services, Learning Management Systems Implementation and Administration, Acquisition and On-Boarding Management, Presentation/Speaking Skills Training, Career Coaching, Executive Development/Coaching and Corporate Teambuilding EventsPOSITION OVERVIEWIn charge of all customer support and general office management including general accounting, customer inquiries, payment processing, vendor management, licensing and real estate and event planning.
  • Citibank
    Project Manager
    Citibank Jan 2006 - Feb 2009
    Responsible for supporting the PM team with various IT initiatives across the Retail Consumer Banking group.

Sofia Madison Skills

Strategy Training Crm Process Improvement Leadership Customer Service Change Management Talent Management Management Leadership Development Vendor Management Recruiting Team Building Program Management Management Consulting Sales Management Coaching Project Management Business Development Consulting Business Process Improvement Interviews Strategic Planning Risk Management Operations Management Business Strategy Business Analysis Team Leadership Sales Policy Performance Management Research Cross Functional Team Leadership Team Management Analysis Proposal Writing Workshop Facilitation Negotiation Project Planning Career Counseling Organizational Development Business Intelligence Accounting Resource Management Strategic Thinking Strategic Consulting Competitive Analysis Team Facilitation Procedure Development Resume Writing

Sofia Madison Education Details

Frequently Asked Questions about Sofia Madison

What company does Sofia Madison work for?

Sofia Madison works for Emprove Performance Group, Llc

What is Sofia Madison's role at the current company?

Sofia Madison's current role is Client Services Manager | Emprove Performance Group, the Global Leader in Career Branding and Marketing.

What is Sofia Madison's email address?

Sofia Madison's email address is sm****@****oup.com

What schools did Sofia Madison attend?

Sofia Madison attended Washington State University.

What are some of Sofia Madison's interests?

Sofia Madison has interest in Sailing, Day Trading, My Dog.

What skills is Sofia Madison known for?

Sofia Madison has skills like Strategy, Training, Crm, Process Improvement, Leadership, Customer Service, Change Management, Talent Management, Management, Leadership Development, Vendor Management, Recruiting.

Who are Sofia Madison's colleagues?

Sofia Madison's colleagues are Даниел Петров, Laurie Messina, Amber Yates, Mike Nunnally.

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