Sofia Makris Email & Phone Number

Barcelona, Catalonia, Spain

- Full-cycle recruitment for various departments (Audit, Labor, Accounting, and Tax Advisory), including posting job openings, screening candidates, conducting interviews, and presenting candidates.- Support for university talent acquisition, including job postings, candidate screening, interviews, and internship agreement management.- Participation in onboarding processes and maintaining the candidate database.- Coordinating training registrations, communication, and documentation.- Assisting with drafting HR policies and staying updated on labor law and regulatory changes to ensure documentation compliance.

London Area, United Kingdom

- Provided exceptional guest service in a luxury hotel with 250 rooms, maintaining a welcoming and professional demeanor.- Assisted guests with check-ins, check-outs, reservations, and inquiries, ensuring a seamless and memorable experience.- Managed front desk operations, including handling guest requests, coordinating with other departments, and addressing concerns promptly.- Enhanced guest satisfaction by providing personalized recommendations and anticipating needs.- Maintained accurate records and processed transactions using hotel management systems.- Collaborated with housekeeping and concierge teams to uphold the hotel's high standards of service.- Developed strong communication and problem-solving skills in a fast-paced, luxury environment.