Sofia Mira
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Sofia Mira Email & Phone Number

Head of Customer Experience at Leroy Merlin
Location: Lisbon, Lisbon, Portugal 6 work roles 2 schools
1 work email found @netcabo.pt 1 phone found area 121 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email · 1 phone

Work email s****@netcabo.pt
Direct phone (121) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Head of Customer Experience
Location
Lisbon, Lisbon, Portugal
Company size

Who is Sofia Mira? Overview

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Quick answer

Sofia Mira is listed as Head of Customer Experience at Leroy Merlin, a company with 38068 employees, based in Lisbon, Lisbon, Portugal. AeroLeads shows a work email signal at netcabo.pt, phone signal with area code 121, and a matched LinkedIn profile for Sofia Mira.

Sofia Mira previously worked as Customer Experience Manager at Nos Sgps and Senior Project Development Manager at Nos Sgps. Sofia Mira holds Master, Strategic Management from Tilburg University.

Company email context

Email format at Leroy Merlin

This section adds company-level context without repeating Sofia Mira's masked contact details.

{first}{last}@netcabo.pt
86% confidence

AeroLeads found 1 current-domain work email signal for Sofia Mira. Compare company email patterns before reaching out.

Profile bio

About Sofia Mira

Experienced Project Manager with a demonstrated history of working in the telecommunications industry. Strong program and project management professional skilled in Business Process, Business Planning, Customer Relationship Management (CRM), Management, Customer Journey, Service Experience Design, Agile, and Project Management.

Current workplace

Sofia Mira's current company

Company context helps verify the profile and gives searchers a useful next step.

Leroy Merlin
Leroy Merlin
Head of Customer Experience
france, aquitaine, france
Website
Employees
38068
AeroLeads page
6 roles

Sofia Mira work experience

A career timeline built from the work history available for this profile.

Head Of Customer Experience

Current

Lisboa, Portugal

Responsavel pela visão de ClienteLiderança de equipas que visam a melhoria contínua da experiência de cliente através de:- criação e desenvolvimento do mindset Customer Centric- promoção de uma visão ominicanal- mapeamento das “User Journeys” de Cliente- desenho das “Future Journeys” de Cliente- mitigação de pain points e criação de momentos “wow”.

May 2022 - Present

Customer Experience Manager

Lisbon, Portugal

[PT] Responsável por desenhar e implementar a jornada digital de Cliente, através de metodologias Service Experience Design e Agile, na função de Product Owner, no departamento de Transformação Digital da NOS. [EN] Design and implement a new Digital Customer Journey at NOS Digital Transformation Program, in a role of Product Owner, using Service Experience.

Dec 2020 - May 2022

Senior Project Development Manager

Lisboa, Portugal

Desenvolvimento de Projetos de Melhoria Contínua, com foco na experiencia de Cliente e maximização de receitas para o Canal Retalho

Feb 2017 - Nov 2020

Quality Manager

Lisbon Area, Portugal

Responsável pela área de Qualidade Comercial do Retalho - gestão de 3 equipas distintas, que visam garantir o cumprimento de processos e regras comerciais e de negócio, através da identificação de não conformidades e oportunidades de melhoria.

Feb 2015 - Jan 2017

Project Development Manager

Lisboa, Portugal

Desenvolvimento de Projetos / Melhoria Contínua de todos os canais Comerciais (Vendedores porta a porta, Telemarketing Inbound e Outbound, Fidelização, “Phone to Door” e Web).

Sep 2010 - Jan 2015

Manager

Viaponte

Responsável por diversas áreas de Gestão, (gestão de Recursos Humanos, Análise de Rentabilidade de Projetos, Gestão de Projetos e gestão Financeira)Prestação de Consultoria de Gestão a empresas do grupo (restruturações, criação de empresas, apoio na gestão).

Mar 2009 - Aug 2010
Team & coworkers

Colleagues at Leroy Merlin

Other employees you can reach at leroymerlin.fr. View company contacts for 38068 employees →

2 education records

Sofia Mira education

FAQ

Frequently asked questions about Sofia Mira

Quick answers generated from the profile data available on this page.

What company does Sofia Mira work for?

Sofia Mira works for Leroy Merlin.

What is Sofia Mira's role at Leroy Merlin?

Sofia Mira is listed as Head of Customer Experience at Leroy Merlin.

What is Sofia Mira's email address?

AeroLeads has found 1 work email signal at @netcabo.pt for Sofia Mira at Leroy Merlin.

What is Sofia Mira's phone number?

AeroLeads has found 1 phone signal(s) with area code 121 for Sofia Mira at Leroy Merlin.

Where is Sofia Mira based?

Sofia Mira is based in Lisbon, Lisbon, Portugal while working with Leroy Merlin.

What companies has Sofia Mira worked for?

Sofia Mira has worked for Leroy Merlin, Nos Sgps, Nos Portugal, and Viaponte.

Who are Sofia Mira's colleagues at Leroy Merlin?

Sofia Mira's colleagues at Leroy Merlin include Nieves Pascual García-Tubío, Azerr Qsdfgh, Pablo Rodríguez-Lorasque Vázquez, Amandine Mendes, and Felice Senatore.

How can I contact Sofia Mira?

You can use AeroLeads to view verified contact signals for Sofia Mira at Leroy Merlin, including work email, phone, and LinkedIn data when available.

What schools did Sofia Mira attend?

Sofia Mira holds Master, Strategic Management from Tilburg University.

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