Cloud Service Delivery Manager
Current
Aug 2023 - Present
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Sofia Moons Email & Phone Number
UK, Middle East & Africa, LATAM / Project and Program Manager / Business insights / Operational and delivery excellence / Customer obsessed / Data-driven problem solving
at
SAS
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
UK, Middle East & Africa, LATAM / Project and Program Manager / Business insights / Operational and delivery excellence / Customer obsessed / Data-driven problem solving
Location
United Arab Emirates, United Arab Emirates, United Arab Emirates
Company size
Who is Sofia Moons? Overview
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Quick answer
Sofia Moons is listed as UK, Middle East & Africa, LATAM / Project and Program Manager / Business insights / Operational and delivery excellence / Customer obsessed / Data-driven problem solving at SAS, a company with 24856 employees, based in United Arab Emirates, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Sofia Moons.
Sofia Moons previously worked as Cloud Service Delivery Manager at Sas and Business Program Manager at Microsoft. Sofia Moons holds Emba, Master Business Administration from Cass Business School.
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SAS
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Profile bio
About Sofia Moons
An MBA qualified Project Manager Professional with 15 + years international experience across the function. Specific areas of expertise including: Program and Project Management, Services Delivery and Business Operations Management, Business Process, Change Management, Data Analytics & Reporting, Forecasting and GAP analysis.
Current workplace
Sofia Moons's current company
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Sas
8 roles · 27 years
Sofia Moons work experience
A career timeline built from the work history available for this profile.
Business Program Manager
Responsible to contribute with business insights related to Consumption, MACCs performance.Develop deep insights of Sales & Delivery performance and communicate across cross-functional and multi-subsidiary stakeholders.Champion delivery excellence and collaborate with Support Delivery teams in tracking and reporting key Service Delivery KPIs by providing.
Apr 2021 - Jun 2023
Business Program Manager
Support Services organization on the Lead to Order and Order to Cash processes to operate within MS compliance framework.Support MCS and Support Organization operational functions, (1) Sales cycle f, (2) Partners set up, (3) Deals set up, (4) Root cause analysis and problem-solving solutions, (5) Budget vs. Actuals analysis, and (6) Invoicing monthly.
Nov 2018 - Apr 2021
Enterprise Services Delivery Operations
Microsoft
Support MEA Supplier Manager Lead (SML) in the end-to-end new Services Subcontractor onboarding process, from the supplier approval process, master contract execution compliance, external vetting processes to the invoicing and supplier invoices payment.Drive consistency of process and policy compliance across all Suppliers and Domains. Manage MEA suppliers.
Jun 2014 - Oct 2018
Project Manager (High Touch Operations Manager)
Act as single point of contact for dedicated accounts, working closely with the Cisco delivery teams, such as TAC, contracts and logistics, as well as the sales and engineering teams on prioritizing and managing all customer issues and escalations. Organize and coordinate weekly meetings and periodic on site technical reviews to present overall technical.
Nov 2009 - Aug 2012
Network Consulting Engineer
Provide technical support for Cisco High Touch Technical Support (HTTS) customers specializing in Local Area Networks (LAN) technologies. HTTS are Cisco’s premium services, provided to premium customers (involving major Internet Service Providers, Banks and Blue Chip Companies).Responsible for the daily interaction between Cisco and its HTTS Clients: (a).
Jun 2007 - Oct 2009
Data Network Specialist
Provide networking services to all internal and external customers, acting as a technical interface and communication conduit. This involves creating technical design documentation, proposal and reports to ensure the technical solutions are within appropriate standards.On a day-to-day basis responsible for the operational support to RIM’s wireless carriers.
2005 - 2007
~2 yrs
Network Engineer
Detailed knowledge and understanding of networking: TDM, Frame Relay, X.25, Dedicated Lines, ATM, Services on IP, International Services, Satellite Services: SCPC, VSAT, DAMA.Configuration, implementation, operation, maintenance and management of IP networks, Routers, Switches.Network planning activities that include (a) developing capacity models, (b).
1999 - 2004
~5 yrs
Team & coworkers
Colleagues at SAS
Other employees you can reach at sas.com. View company contacts for 24856 employees →
TO
Toñi Ortega Cabrera
Colleague at Sas
Greater Granada Metropolitan Area, Spain
View →
AG
Aviank Ghanaria
Colleague at Sas
Pune, Maharashtra, India, India
View →
MV
Manuel Vigo
Colleague at Sas
Greater Jerez De LA Frontera Metropolitan Area, Spain
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EG
Einav Grady
Colleague at Sas
Oslo, Oslo, Norway, Norway
View →
AN
Aloysiusanton Nugroho
Colleague at Sas
Jakarta, Jakarta, Indonesia, Indonesia
View →
RJ
Riya Jose
Colleague at Sas
Kingston Upon Thames, England, United Kingdom, United Kingdom
View →
WZ
Wilson Zhang
Colleague at Sas
China, China
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SJ
Shannon J. Moore
Colleague at Sas
Littleton, Colorado, United States, United States
View →
RM
Rick Mcelroy
Colleague at Sas
Cincinnati, Ohio, United States, United States
View →
SS
Stesi Stefan
Colleague at Sas
Greater Paris Metropolitan Region, France
View →
Toñi Ortega Cabrera
Colleague at Sas
Greater Granada Metropolitan Area, Spain
View →
AG
Aviank Ghanaria
Colleague at Sas
Pune, Maharashtra, India, India
View →
MV
Manuel Vigo
Colleague at Sas
Greater Jerez De LA Frontera Metropolitan Area, Spain
View →
EG
Einav Grady
Colleague at Sas
Oslo, Oslo, Norway, Norway
View →
AN
Aloysiusanton Nugroho
Colleague at Sas
Jakarta, Jakarta, Indonesia, Indonesia
View →
RJ
Riya Jose
Colleague at Sas
Kingston Upon Thames, England, United Kingdom, United Kingdom
View →
WZ
Wilson Zhang
Colleague at Sas
China, China
View →
SJ
Shannon J. Moore
Colleague at Sas
Littleton, Colorado, United States, United States
View →
RM
Rick Mcelroy
Colleague at Sas
Cincinnati, Ohio, United States, United States
View →
SS
Stesi Stefan
Colleague at Sas
Greater Paris Metropolitan Region, France
View →
3 education records
Sofia Moons education
Emba, Master Business Administration
Bachelor'S Degree, Electronic Engineering – Specialized In Telecommunications
Electronic Engineering -Specialized In Telecommunications, Engineering
FAQ
Frequently asked questions about Sofia Moons
Quick answers generated from the profile data available on this page.
What company does Sofia Moons work for?
Sofia Moons works for SAS.
What is Sofia Moons's role at SAS?
Sofia Moons is listed as UK, Middle East & Africa, LATAM / Project and Program Manager / Business insights / Operational and delivery excellence / Customer obsessed / Data-driven problem solving at SAS.
Where is Sofia Moons based?
Sofia Moons is based in United Arab Emirates, United Arab Emirates, United Arab Emirates while working with SAS.
What companies has Sofia Moons worked for?
Sofia Moons has worked for Sas, Microsoft, Cisco Systems, Cisco, and Research In Motion.
Who are Sofia Moons's colleagues at SAS?
Sofia Moons's colleagues at SAS include Toñi Ortega Cabrera, Aviank Ghanaria, Manuel Vigo, Einav Grady, and Aloysiusanton Nugroho.
How can I contact Sofia Moons?
You can use AeroLeads to view verified contact signals for Sofia Moons at SAS, including work email, phone, and LinkedIn data when available.
What schools did Sofia Moons attend?
Sofia Moons holds Emba, Master Business Administration from Cass Business School.
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