As a Supervisor of Equipment , you will oversee the installation, maintenance, and repair of various equipment. Key responsibilities include:- Supervising and coordinating the activities .- Diagnosing equipment issues and implementing effective repair solutions- Managing installation projects at client locations, ensuring proper setup and functioning- Providing ongoing technical support and guidance to both clients and technicians.- Ensuring timely and efficient service delivery to clients.- Maintaining a detailed log of client complaints and ensuring they are addressed promptly.- Keeping up-to-date with the latest equipment technologies and product updates- Collaborating with product management and the technical team to enhance customer service quality.- Developing and maintaining strong relationships with clients through exceptional service and support.

- Install, maintain, and service repair equipment- Communicate with technicians and gather feedback on equipment performance- Plan field visits by coordinating with the authorized personnel at client sites- Calibrate and maintain tools and test equipment used in daily work- Conduct training sessions for technicians, guiding them on equipment operation- Participate in technical training to stay current with the latest technologies- Maintain a log of client complaints and ensure timely resolution

- Diagnosed problems and implemented corrective actions for equipment repair- Provided continuous and dedicated technical support to clients for equipment- Managed installation activities at client sites and led a small team- Ensured timely and appropriate service delivery to clients- Contributed to increasing the client database through excellent customer service- Maintained up-to-date knowledge of the latest products manufactured by the company- Collaborated closely with product management and the technical team to improve customer service.