-Conduct Navision system training on new colleagues. How to make the right sales on credit.-Gathering innovative information and training resources from regional office for each and every product [TV, Fridge, Washier and etc]-Participated in the training for learning about different products.-Hands on all new coming products and documented with in-depth analysis.-Design and analysis training needs for each new product launch to archive company direction.-To deliver skills training, process training and basic product training to new recruits.-To ensure that all new recruits coming out of training receive the required level of coaching and mentoring support in their early days.-To ensure that all training is both effective and motivational for employees.-Preparing documentation and method to be presented, included live demo.-Travel local and outstation to conduct training for all branch (classroom or on job), shop front staffs and internal staffs.-Utilized demonstration tools to ensure participant able to perform and understand the products.-To build specific training plans for development.-Build positive relationships at all levels.-Prepare training calendar for training.

Efficiently handle all phone calls, whatapps and email.-Serving guests or customers who want to deal with the department.-Give information about the services provided by the department.-Helping guests or customers who have problems until the resulting issue is resolved.-Responsible for collecting, maintaining and using customer/guest information to suggest improvements on service delivery.-Responsible for serving customers/guests with the department in terms of customer inquiries, explanations, record and monitor customer service complaints.-Prepare a work schedule for customer service every month, morning briefings and also help colleagues if unable to solve customer problems.- Provide product training to colleagues to improve product knowledge.

-Gathering innovative information and training resources from regional office for each and every product [TV, Fridge, Washier and etc]-Participated in the training for learning about different products.-Hands on all new coming products and documented with in-depth analysis.-Design and analysis training needs for each new product launch to archive company direction.-To deliver skills training, process training and basic product training to new recruits.-To ensure that all new recruits coming out of training receive the required level of coaching and mentoring support in their early days.-To ensure that all training is both effective and motivational for employees.-Preparing documentation and method to be presented, included live demo.-Travel local and outstation to conduct training for all branch (classroom or on job), shop front staffs and internal staffs.-Utilized demonstration tools to ensure participant able to perform and understand the products.-To build specific training plans for development.-Build positive relationships at all levels.-Prepare training calendar for training.

-Efficiently handle all phone calls, whatapps and email.-Serving guests or customers who want to deal with the department.-Give information about the services provided by the department.-Helping guests or customers who have problems until the resulting issue is resolved.-Responsible for collecting, maintaining and using customer/guest information to suggest improvements on service delivery.-Responsible for serving customers/guests with the department in terms of customer inquiries, explanations, record and monitor customer service complaints.-Prepare a work schedule for customer service every month, morning briefings and also help colleagues if unable to solve customer problems.- Provide product training to colleagues to improve product

-Taking order from dealer / customer-Make auto parts exhibition-Deliver auto parts to Perodua branch