A319/A320/A321CDG airport

Boeing 737 -800, -700, -9 (MAX) 938.2 block hours / 353 flying duties

Hôtel Carlina*****, Courchevel 1850
- Check in/check out,
- Provide and ensure a 5* quality customer service before, during and after the guests’ stay,
- Coordinate actions within a team (reception, conciergerie, bar, restaurant…),
- Switchboard,
- Assure security and room service during the nights,
- Administrative tasks (arrivals of the next days, departures, daily flash…),
- Anticipate the needs of the guests

Boeing 737-800, -700, -9 (MAX)583.12 block hours / 94 flying duties

Le Grand Hôtel Le Touquet****, Le Touquet Paris Plage
- Check in/check out,
- Assure security in the hotel during the nights,
- Make reservations (by mail, at the phone and face to face) following the rules of billing terms,
- Administrative tasks (check the arrivals of the next day, the statistics),
- Provide exceptional service to the guests before, during and after the guests’ stay

- Qualified on Boeing 737-800 and 737-700 357.43 block hours / 60 flying duties - Implement safety and security procedures and first aid actions, - Communicate and establish a positive relationship with passengers, - Coordinate interventions within a team (cockpit, cabin crew members and ground agent),- Provide the highest quality customer service to passengers during the flight

- Help (disabled) pupils with their homework,- Administrative tasks (prepare the start of the next academic year, archiving, sending mails, switchboard),- Take care of disabled pupils so as to let the teacher with the other pupils, - Home agent (welcome pupils, their parents, compagnies that had to intervene within the establishment, switchboard, prepare the mails so as to be send), - Help pupils in different subjects (English, French, Italian, music) according to their needs… Show more - Help (disabled) pupils with their homework,- Administrative tasks (prepare the start of the next academic year, archiving, sending mails, switchboard),- Take care of disabled pupils so as to let the teacher with the other pupils, - Home agent (welcome pupils, their parents, compagnies that had to intervene within the establishment, switchboard, prepare the mails so as to be send), - Help pupils in different subjects (English, French, Italian, music) according to their needs and with the teachers’ instructions Show less

Student job I was working at the desk :- Welcome people- Switchboard - Bank transfers - Resolve problems on accounts- Administrative tasks