The Customer Success Team is focused on making customers happy and helping them reach their goals. We are Customer Advocates and help find solutions to Testing Management challenges. - Act as the voice of the customer- Enable resources and practices that improve the product experience- Customer Research- Customer Experience - Premium Onboarding - System Checkups and other Enterprise solutions

The Ecosystem Experience Team is focused on helping customers & partners to have the best experience possible with Xray - Test Management for Jira. It's beyond Customer Experience because we are also concerned with your partners & community in general that we see as part of your ecosystem.We are committed to improving the product experience from the very first moment.Among other activities: # Research & convert feedback into actionable items: Act as the voice of the… Show more The Ecosystem Experience Team is focused on helping customers & partners to have the best experience possible with Xray - Test Management for Jira. It's beyond Customer Experience because we are also concerned with your partners & community in general that we see as part of your ecosystem.We are committed to improving the product experience from the very first moment.Among other activities: # Research & convert feedback into actionable items: Act as the voice of the customer# Continuous improvement enforcement for creating the best experience possible for customers, partners and the testing community# Drive customer success with premium services like premium support, onboarding and training# Create, design, improve learning resources like documentation & Xray Academy# Agile & DevOps advocate as speaker & blogposts# Team management including Roadmap & backlog management, Sprint Planning, Sprint Review and Retrospectives Show less

Donate-IT is a portuguese non-for-profit community ( > 150 volunteers) that wants to help other non-for-profit to get the most out Information Technology. We believe that Tech can be used for Good, and that non-for-profits can accomplish better results if they can rely on tech.

As an Atlassian Certified Consultant & Team Lead:- Creating Solutions with Atlassian Software (Jira Software, Jira Service Desk, Confluence and others)- Portfolio Management for Atlassian projects at Xpand IT- Driving new business opportunities - Spread Atlassian Love among new and existing customers- Roadmap & backlog management, Sprint Planning, Sprint Review and Retrospectives for Atlassian Projects

# Atlassian Consultancy (Jira & Confluence) # Project Management including Roadmap & backlog management, Sprint Planning, Sprint Review and Retrospectives (SCRUM)# Implementing solutions using Atlassian Stack ( JIRA, JIRA Service Desk & Confluence)# Participating in Agile transformation projects for several customers including Banking, Software & IT, European Organizations, Hotels & Retail

# XPAGILE Governance Manager (responsible for process & improvement management, quality assurance (auditing), information management/configuration management) XPAGILE Methodology is certified CMMI Level 2.

Organization Department is concerned with optimizing processes, management quality system, management control and information management systems.Among other activities,# Set and Improve control management reports# Information Project Management Systems# Quality Assurance Leadership (according to NP 9001:2008)# Managing multidisciplinary teams (finance, secretariat, information management)# Set and improve financial processes# Process Reengineering Projects (such… Show more Organization Department is concerned with optimizing processes, management quality system, management control and information management systems.Among other activities,# Set and Improve control management reports# Information Project Management Systems# Quality Assurance Leadership (according to NP 9001:2008)# Managing multidisciplinary teams (finance, secretariat, information management)# Set and improve financial processes# Process Reengineering Projects (such as software development process according to CMMI) Show less

As Information Management Consultant, I set and managed Information Management Projects, mainly using Alfresco Enterprise Content Management technology. I have worked in different sectors, as Transports, Public Administration, IT and Banking.

Document Management ( Alfresco);Information Audit;Planning and Implementing Information System for MULTICERT Helpdesk - Kayako; Business Process Management ; Information Architecture;Intranet Planning and Management - TWIKI; Enterprise Content Management Planning and Management - Primavera; Library Management - KOHA;Project Management - JIRA

Make it happen: imagining, design it, find great speakers, host and be thankful for having a great day. Information Management Conference is: * Networking and best practices sharing* Results disclosure from Info Management research* Getting to know new technologies that enhance Info Management in organizations* Inspire Info Management professionals