Sofia Nicchitta Email & Phone Number

Washington, Dc, Us

Tysons Corner, Virginia, United States

Tysons Corner, Virginia, United States

Washington, District Of Columbia, United States

At Vuori in Georgetown, I’ve been immersed in the heart of retail operations and customer service. My role as a sales associate extends beyond traditional responsibilities; as I work diligently with my team to ensure both a smooth running of front of house and back of house operations. At Vuori we use inventory logistics and work meticulously to accomplish restock and destock activities, allowing for guaranteed store functionality.My dedication to hitting sales goals with my team are evident on the floor, where we work diligently to contribute to our stores Key Performance Indicators (KPIS). Through the process of learning our 5-step selling process, I have significantly enhanced my abilities to surpass sales goals with my team, embodying determination and dedication to uphold the values of Vuori as a brand.Customer service is at the core of my role at Vuori and through this I have learned to enhance the shopping experience by fostering a customer-first atmosphere, building a loyal customer base, and formed lasting relationships.

Short Pump, Virginia, United States

- Build sales by maintaining a consumer centric mindset and using selling behaviors through genuine interactions with consumers.- Ensure the store is consistently recovered and consumer ready by meeting brand standards.- Use strong verbal and nonverbal communication skills to exceed sales results.- Regularly interact with consumers within the store, providing a high level of customer service.- Adhere to policies, procedures and practices that align with company directives.

Outerbanks, North Carolina

- Using professional customer service skills to effectively work with all ages of the general public.- Responsible for training and supporting new team members.- Responsible for opening/closing the store.- Handling managerial tasks when manager/ assistant manager are unavailable.- Maintaining the sales floor so customers can shop efficiently - Merchandising and creating wall set ups for brands like Roxy, Rip curl, Billabong, O’Neill, Rvca, Volcom, and Vans.

Richmond, Virginia, United States

Outerbanks, North Carolina

- Developed ideas and plans for merchandise displays/window decorations.- Read orders to determine catalog numbers, colors, and quantities of merchandise.- Stocked shelves, racks, and cases with new or transferred merchandise.- Itemized and totaled customer merchandise selection at the checkout counter, using the cash register, and accepted cash and card for purchases.- Worked with brands such as Roxy, Rip Curl, O’Neill, Billabong, Rvca, Volcom, Vans, Dark Seas, and Huk.

Tysons Corner, Virginia, United States

Introduced promotions and sale opportunities to customers.promoted visual presentation standards by keeping the store replenished. Greeted customers and escorted customers to product racks to assist with finding merchandise.

Bachelor Of Arts - In Fashion, Concentration In Fashion Merchandising

Activities and Societies: Member of the Lambda Eta chapter of Zeta Tau Alpha Director of Activities for the Lambda Eta chapter of Zeta Tau.

Bachelor Of Fine Arts - Bfa, Fashion Merchandising

During my Spring semester of Junior year I had the amazing opportunity to continue my studies in fashion merchandising at the Santa.