Sofia Rusanova Email & Phone Number

Hi there! I’m Sofia - and I am an ambitious marketing student with a passion for everything creative. I am currently seeking an entry-level role in the marketing field.Since 2021, I’ve been pursuing a degree in Bachelor of Commerce with a specialization in marketing at Humber College. A few of the classes that truly captivated my interest were Organizational Behaviour, Business Communication, Marketing Ethics, Consumer Behaviour, where I acquired such essential skills as developing a marketing strategy, conflict resolution, gaining customer trust, and ethical decision-making.I believe there is no limit to educating yourself and expanding your skill set, that is why I have learned and am continuing to extend my knowledge in⭐️ market segmentation⭐️ presentation skills⭐️ project management⭐️ content creation⭐️ video editingI see my mission in the field as creating catchy and unforgettable experiences that are relatable enough to resonate with large audiences, and bold enough to stand out and be remembered.I’m excited to use my skills and strong motivation to collaborate with like-minded individuals!

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  Server

  Hooters Of America

  Jul 2022 - Present - Toronto, Ontario, Canada

  - demonstrated exceptional customer service and relationship-building skills, resulting in a significant increase in the number of one-time customers becoming regular clients-consistently met or exceeded upselling goals, contributing to revenue growth-improved customer satisfaction and brand reputation by applying conflict resolution skills to address customer concerns and feedback-demonstrated fluency in English and Russian languages, enhancing communication capabilities with diverse customers- trained and closely supervised newly hired employees, contributing to high employee retention rates

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  Humber College

  Marketing