Enhanced client satisfaction through professional communication, and utilizing conflict resolution skills.Streamlined office operations by managing schedules and document filing using CaseNet and PACER.Conducted legal research using LEXIS and Westlaw, ensuring accurate and timely administrative support.Drafted and reviewed legal documents with strong attention to detail, ensuring compliance and accuracy.

Resolved client inquiries, leveraging interpersonal and communication skills to enhance client relations.Drafted and organized discovery responses using ESI tools and eDiscovery, facilitating efficient legal processes. Maintained organized digital and physical records, ensuring efficient retrieval and case management. Managed and prioritized tasks to meet deadlines, ensuring consistent delivery of high-quality legal work. Developed and implemented solutions to complex legal issues, utilizing analytical and problem-solving skills. Conducted thorough legal research using LEXIS and Westlaw, supporting case strategies and client outcomes.

Managed financial reconciliation and vendor payments, improving accuracy and inventory oversight.Prepared and summarized depositions, enhancing the accuracy and efficiency of case documentation.Facilitated bilingual client communications, addressing inquiries in English and Spanish to ensure clarity and satisfaction, and performing translating services in Court. Provided front-office support by triaging walk-in clients, ensuring prompt and effective service delivery.

Coordinated, posted, and balanced insurance co-payments to the company; generated accountsreceivable reports for clinics. Monitored and reported insurance or financial problems tomanagement as necessary. Daily, weekly, and monthly financial reconciliations weremaintained in both paper and electronically. Ran the insurance eligibility for all cardiology clinics; handled sensitive paperwork including insurance forms, bank statements, medication information, and receipts. Maintained licenses and tax identification numbers current for all physicians. Manages account, demographic, and financial information for the entire patient load at the clinical side according to HIPAA. Schedules appointments and performs reminder calls. Travels in the four-State area to cover clinics as well as trains new receptionists

This position performs a variety of circulation desk and technical services responsibilities. The evening library assistant is responsible for assisting students and staff at the circulation desk; providing general reference and information services to library users; and operations of the library during evening hours according to established policies and procedures. Balanced the petty cash, received late fee and other payments. Was in charge of daily bookkeeping for the entire department. Ran financial reports for department. Proofreading and edited new documents for staff, faculty, and student groups. Coordinated use of meeting rooms with the College. Computer troubleshooting skills were used, helped students with questions regarding assignments and computer components thereof. Daily interactions were by phone, in person, and by e-mail. Created and maintained documents for information and organization purposes.

FERPA certified, trained in Jenzabar systems.Toured the facilities with prospective students. Answered phones and transferred pertaining calls to their appropriate persons across campus. Routinely elucidated inquiries that undergraduates and their parents might have both over the phone and in person. Worked closely with the Financial Aid, Cashier, and Records offices to solve issues students had. Trained seven Student Ambassadors on all the aforementioned duties.

I tutored: Mathematics (up to Calculus), English, Spanish, German, Sciences (Physical and Chemical), History (World, and Argentine), Philosophy, Economy (Macro- and Micro-), Art (mostly 2-D media), and Introductory Psychology for all the departments names above.

Library cart shelving, inter-library loan processing, mail gathering and distribution, circulation desk coverage, shelf reading, periodical archival, information gathering, phone tending, dusting, numerous cleaning and organizing tasks, material processing, and various clerical tasks.

The secretary is responsible for assisting in the clerical and secretarial duties of the Upward Bound Programs and works closely with the Assistant Directors and other staff to carry out services necessary to reach program objectives. The Secretary reports directly to the UB and UBMS Assistant Directors and works very closely with the full-time secretary. Hours vary to accommodate project activities. Major functions: 1. Serve as receptionist and greet visitors to the Upward Bound Programs office during the summer months;2. Answer incoming telephone calls and take messages; 3. Handle routine correspondence and mailings;4. Obtain bids for goods and services;5. Purchase supplies for the Summer Component;6. Assist with scheduling, teacher’s meetings, grade collection, and evaluation during the Summer Component;7. Create and/or photocopy all necessary materials (tests, handouts, etc.) for Summer Component staff;8. Assist in Summer Food Service Program data collection and reporting;9. Provide project information to those who inquire by phone, mail, or in person;10. Purchase and maintain adequate office supplies; 11. Work closely with the program staff; and12. Fulfill any other duties requested by the Director and Assistant Directors which job-related circumstances may demand.

This position performs a variety of circulation desk and technical services responsibilities. The evening library assistant is responsible for assisting students and staff at the circulation desk; providing general reference and information services to library users; and operations of the library during evening hours according to established policies and procedures.

Worked Entering data and books into the library system. Had daily interactions with students who needed help or wished for recommendations for research. Phone and communication skills were widely used to communicate with students with overdue books.