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Sofia Santos Email & Phone Number
SRE Enginering Manager
at
Broadvoice
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
SRE Enginering Manager
Location
Portugal, Portugal, Portugal
Company size
Who is Sofia Santos? Overview
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Quick answer
Sofia Santos is listed as SRE Enginering Manager at Broadvoice, a company with 267 employees, based in Portugal, Portugal, Portugal. AeroLeads shows a matched LinkedIn profile for Sofia Santos.
Sofia Santos previously worked as Core Network Operations Manager at Broadvoice and VoIP Operations Team Leader at Broadvoice. Sofia Santos holds Postgraduate Degree, Business Administration And Management, General, Postgraduate In Applied Management from Nova.
Company email context
Email format at Broadvoice
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Broadvoice
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Profile bio
About Sofia Santos
Telecommunications Engineer, with an Integrated Master's in Electrical and Computer Engineering, specialized in Telecommunications, and with over 13 years of experience in the telecommunications and technology sectors. Throughout her career, she has excelled in both technical and leadership roles, with expertise in Fixed Access Networks, IMS Voice Core, and global cybersecurity operations.During nine years at Vodafone Portugal, she contributed to the development and implementation of robust infrastructure solutions and supported critical fixed network operations. Later, she joined Cloudflare for two years, where she was involved in global cybersecurity operations, ensuring digital resilience for clients in the EMEA region. Currently, she leads the VoIP Operations team at Broadvoice, ensuring the reliability and efficiency of essential telecommunications services.Her post-graduate studies in Applied Management from Nova SBE complement her solid technical background, adding strategic and leadership skills.This combination enables her to tackle complex challenges, merging technological innovation with strategy and delivering impactful results.
Current workplace
Sofia Santos's current company
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Broadvoice
14 roles
Sofia Santos work experience
A career timeline built from the work history available for this profile.
Core Network Operations Manager
Current
Dec 2024 - Present
Voip Operations Team Leader
- Led a team as ínterim Manager of VoIP engineer/unified communications developpers, ensuring system reliability, scalability, and performance.- Coordinated the team to ensure alignment and efficiency, identifying the best approaches for successfully delivering critical projects.- Managed operational plans to support milestone releases and maintain.
Jan 2024 - Dec 2024
Senior Technical Support Engineer
Oct 2023 - Jan 2024
Nov 2021 - Oct 2023
Ims/Volte Support Engineer
Vodafone Portugal
# VoLTE NW deployment and support# Technical competence in OSS-RC/ENM# Network Support and Operation related with 2G/3G/4G use cases and processes # Support and troubleshooting, to enhance the network performance and user experience# Virtualisation systems, cloud and container systems - vmWare - and NFVI knowledge
Oct 2018 - Nov 2021
Voice Core Support Engineer
Vodafone Portugal
Oct 2018 - Nov 2021
Fixed Access Nw Engineer
Vodafone Portugal
NW Delivery - Fixed Access Network- FTTH deployment & project: passive network — GPON
Mar 2014 - Sep 2021
Telecom Engineer
Vodafone Portugal
Vodafone Discover - Core Transmission Engineering * Fixed Access Network- Implement the FTTH roll-out plan
Mar 2013 - Mar 2014
Telecom Engineer
Vodafone Discover - Access Network Engineering * Design&Optimisation - North - Support execution of modernization project and optimization (Ericsson swap roll-out) - Optimal Power Amplifier Settings for 3G - own project to optimise PA settings in 3Gand maximize the UE throughput: drive tests and statistics collection; data analysis in TEMs Investigation.
Sep 2012 - Mar 2013
Operations & Maintenance Site Supervisor
Flexitel
- Lead and participate in the equipment swap and technology upgrade (LTE/GSM/UMTS - Optimus) - Monitor of technical teams and maintain all required data logs / records - Maintain log of Site Master and record data, such as antenna tests - Coordinate and direct activities of assigned operators - Organize, create and deliver radio acceptance reports - Comply.
May 2012 - Sep 2012
Electrical Engineer - Technical Support
Fsq
Consultant on the billing process of Access Reference Offer Conduct (ORAC) for PortugalTelecom (PT): management between various sub-contractors and clients (works related to therouting of fiber optic cables - FTTH and FTTN);· Coordination of Safety at Work on several projects with major telecom operators, FTTH,Structure Maintenances, Operation and.
Jun 2011 - Jun 2012
Electrical Engineer (Internship)
Flexitel
- Consultant on the billing process of Access Reference Offer Conduct (ORAC) for Portugal Telecom (PT): management between various sub-contractors and clients (works related to the routing of fiber optic cables - FTTH.
- FTTH Project Department
Jun 2010 - Jun 2011
Intern Telecom Engineer
Edp Distribuição, S.A.
Integration in an Electrical Company;· Learn EDP Telecommunication Systems;· Scheduling and maintenance orders / repair of protection systems, automation, telecontrol and telecommunications monitoring;· Responsibilities inherent to the projects carried.
Sep 2009 - Oct 2009
Team & coworkers
Colleagues at Broadvoice
Other employees you can reach at broadvoice.com. View company contacts for 267 employees →
TN
Tina Norman
Colleague at Broadvoice
Salt Lake City, Utah, United States, United States
View →
SM
Sara Matos
Colleague at Broadvoice
Aveiro, Aveiro, Portugal, Portugal
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GG
Gricel Gonzalez
Colleague at Broadvoice
Los Angeles County, California, United States, United States
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HB
Heather Behland
Colleague at Broadvoice
Bartlett, Illinois, United States, United States
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GR
Guilherme Rogerio
Colleague at Broadvoice
North Billerica, Massachusetts, United States, United States
View →
CT
Carlos Tuero
Colleague at Broadvoice
Los Angeles Metropolitan Area, United States
View →
BS
Brian Stephens
Colleague at Broadvoice
Sandy, Utah, United States, United States
View →
AL
Athan L.
Colleague at Broadvoice
Quezon City, National Capital Region, Philippines, Philippines
View →
HM
Henrique Miguel
Colleague at Broadvoice
Águeda, Aveiro, Portugal, Portugal
View →
JQ
Jazlene Quevedo
Colleague at Broadvoice
Los Angeles, California, United States, United States
View →
Tina Norman
Colleague at Broadvoice
Salt Lake City, Utah, United States, United States
View →
SM
Sara Matos
Colleague at Broadvoice
Aveiro, Aveiro, Portugal, Portugal
View →
GG
Gricel Gonzalez
Colleague at Broadvoice
Los Angeles County, California, United States, United States
View →
HB
Heather Behland
Colleague at Broadvoice
Bartlett, Illinois, United States, United States
View →
GR
Guilherme Rogerio
Colleague at Broadvoice
North Billerica, Massachusetts, United States, United States
View →
CT
Carlos Tuero
Colleague at Broadvoice
Los Angeles Metropolitan Area, United States
View →
BS
Brian Stephens
Colleague at Broadvoice
Sandy, Utah, United States, United States
View →
AL
Athan L.
Colleague at Broadvoice
Quezon City, National Capital Region, Philippines, Philippines
View →
HM
Henrique Miguel
Colleague at Broadvoice
Águeda, Aveiro, Portugal, Portugal
View →
JQ
Jazlene Quevedo
Colleague at Broadvoice
Los Angeles, California, United States, United States
View →
3 education records
Sofia Santos education
Postgraduate Degree, Business Administration And Management, General, Postgraduate In Applied Management
Mestrado Integrado, Engenharia Electrotécnica E De Computadores - Telecomunicações
Vocational Training
Geração De Futuro
FAQ
Frequently asked questions about Sofia Santos
Quick answers generated from the profile data available on this page.
What company does Sofia Santos work for?
Sofia Santos works for Broadvoice.
What is Sofia Santos's role at Broadvoice?
Sofia Santos is listed as SRE Enginering Manager at Broadvoice.
Where is Sofia Santos based?
Sofia Santos is based in Portugal, Portugal, Portugal while working with Broadvoice.
What companies has Sofia Santos worked for?
Sofia Santos has worked for Broadvoice, Cloudflare, Vodafone Portugal, Flexitel, and Fsq.
Who are Sofia Santos's colleagues at Broadvoice?
Sofia Santos's colleagues at Broadvoice include Tina Norman, Sara Matos, Gricel Gonzalez, Heather Behland, and Guilherme Rogerio.
How can I contact Sofia Santos?
You can use AeroLeads to view verified contact signals for Sofia Santos at Broadvoice, including work email, phone, and LinkedIn data when available.
What schools did Sofia Santos attend?
Sofia Santos holds Postgraduate Degree, Business Administration And Management, General, Postgraduate In Applied Management from Nova.
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