Sofia Sauri Email & Phone Number

Eindhoven Area, Netherlands

Arnhem

• Order management for French, Belgium, Spanish and Italian customers using SAP. • Logistic coordination of inbound and outbound goods. • Customer support: stock information, orders, backlogs, shipment and delivery information (ETA, POD), documentation. • Invoicing. • Create and monitor credit claims

Eindhoven Area, Netherlands

• Order management support for different countries.• Create manual documents for Order management.• Note keeper in daily meetings (action list and concern list)

Nijmegen Area, Netherlands

• Order management for Spanish/Portuguese customers using SAP.• Monitor and communicate the status of open orders, returned goods (RGA) and backorders with all relevant parties (customers, sales representatives, account representatives).• Administer, monitor and communicate status of installs, trials and removals of equipment with all relevant parties.• Create and monitor credit claims in database.• Maintenance and creation of new and existing customers in SAP MDG (Master Data Governance).• Maintenance and creation of pricing information in the system.

Wijchen

• Order management and administration in UNAS system (sales orders, dispatch, bookings).• Logistic coordination of inbound and outbound goods from and to the different FSL’s (Forward Stocking Locations) in Europe (replenishments, orders).• Dispatch of orders and logistic documents for deliveries from The Netherlands) to customers or end users.• Updating status from customer issues, orders or any incidence in different systems.• Customer support: stock information, orders, backlogs, shipment and delivery information (ETA, POD), pick up defect and good parts, pre-alerts from Headquarters (communication in English, Spanish and Dutch).

Apeldoorn Area, Netherlands

• Registration and updating information in customer database.• Process licence key activation for customers through e-mail, fax or phone.• Licensing support to the customers.• Team leader back up: daily reports, training new employees.• Keeping content of instructions, procedures and tools to be used in performing the job up to date.• Handling customer complaints in a proper way and forwarding them to the right department.

Barcelona Area, Spain

• Processing of invoices, orders to suppliers and deliveries of goods.• Processing of all payments in the company (suppliers and workers salary)• Processing of data bank and supplier accounts.• In charge of import division (contacting transport companies and suppliers and following the complete process of the goods from origin to the company warehouse).

High School

Middelbaar onderwijs (vergelijkbaar niveau HAVO/VWO)

Education record

Dutch language level 1 and 2

Education record

Administrative Secretariy