Sofia S. Email & Phone Number

My experience spans across change management, talent acquisition and generalist HR roles in Sydney, London and more recently Newcastle. Having worked across insurance, FMCG, Not for Profit and Government, my core strengths lie within starting up new functions and delivering business improvements through projects. As an accredited PROSCI® Change Practitioner, I gravitate towards opportunities aimed at embedding new capability, organisational development, operational efficiency and ultimately supporting an organisation’s strategic objectives. I take pride in my stakeholder management skills and ability to understand the behavioural drivers behind people’s motivations.Key change projects I have contributed to include:• Establishing HCF’s Change Management function• Organisation review & restructure• Culture Change program• Refurbishment of 450 seat Head Office and relocation of 100 seat Call Centre • Interstate Dental Centre expansion program • Call Centre Optimisation program • Planning for the introduction of a new Knowledge Management platform• Revision to Life Insurance Business Incentive Model• Renewal of Enterprise Bargaining Agreement • Health Insurance Rate Change (premium change) project• Implementation of new Financial Accounts Payable system• Removal of cash processing from branch network• Expansion of branch network into WA and FNQ• Established HCF’s first Talent function• Implementation of new Operating Model for the University of Newcastle

Listed skills include Talent Acquisition, Hr Policies, Hr Business Partnering, Team Leadership, and 41 others.