Sofia Teikhrib Email & Phone Number

Florida, United States

Achievements:Award "Most Valuable Player" of 2023Responsibilities: - Meet sales activities (KPIS): Dials, Calls, Follow-ups and Meetings.- Initiate the sales cycle and build pipeline by Qualifying companies usingproven processes and methodologies.- Articulate products and services to potential customers.- Maintain accurate details of daily activities within CRM system.- Foster a strong partnership with Account Executives to move salescycle forward.

Responsibilities:- Being the primary point of contact and building long-term relationships with small and medium IT-companies. Managing over 700 accounts that have been utilizing the product for more than 2 years.- Assisting customers through email, phone, online presentations, screen-share etc.- Monitoring and analyzing customer's usage of the product (backup and remote management tools), upselling and cross-selling the product.- B2B and B2C sales for global market.- Forecasting and tracking key account metrics. Working in a CRM system (Salesforce).- Participating in internal promo discussions and its implementation considering the previous experience. - Liaising between customers and internal teams( technical support team, marketing team, product management team).- Participation in various sales and technical trainings and workshops.

Responsibilities:- Managing sales data- Reporting sales campaigns to their managers and other departments and organizing sales materials for sales representatives as needed.- Investigating customers requests regarding billing by liaising between customers and the 3rd party payment processors.