Sofia Flores Email & Phone Number

Costa Rica

Montreal, Quebec, Canada

• At Airbnb, I was a part of the Lux business unit. Lux is currently comprised of two storefronts; Luxury Retreats and Airbnb Luxe. As the Business Analyst for Hospitality Teams, I was responsible for all analytics.
• Providing insight to the leadership team by reporting the potential and current liability of pending/confirmed postponements and cancellations
• Providing analysis on amounts paid to hosts in response to Airbnb’s 250M relief fund to hosts
• Providing data regarding upcoming arrivals, bookings and cancellations so the leadership team could plan/expand the extenuating circumstances policy for cancellations

Montreal, Canada Area

• As a Sales Business Analyst, I was responsible for all reporting relating to sales data, developing metrics to measure performance and the quality assurance of data. I also acted in a Tableau Administrator capacity.
• Established a corporate standard of reporting using Tableau, Superset and Salesforce
• Acted as a successful liaison between the Sales, Sales Operation, Data Science and Engineering for pilot projects including the launch of French and Spanish websites for Luxury Retreats.
• Created reports and provided analysis for A/B testing initiatives such as guest response rate on differing survey layouts
• Aided in two data migrations to guarantee quality data
• Restricted personal identifiable information from datasets to ensure compliance with GDPR

At Wirewerks, I was developing custom BDaaS (Big Data as a Service) tools to provide data-driven insights to various departments including sales, purchasing, business services etc.

I was brought on board to develop and implement an intelligent system that; locates prospective projects across Canada, track the progress of various projects, monitor the activities of the sales force all while increasing brand awareness with the use of existing resources.

• I have experience tutoring the EMSB math curriculum in both primary and secondary school including Math 436 and 536
• Calculus 1 and 2 at the collegial level
• Statistics and quantitative analysis at the university level

Bachelor’S Degree, Econometrics And Quantitative Economics

My academic performance has ranked me amongst the top 15% of my faculty I have extensive knowledge in statistical methods and analysis.

Dec, Business/Commerce, General

High School

Education record

Activities and Societies: • Competitive violinist and violist for various school orchestras