Sofie Bertels Email & Phone Number

Brussels, Brussels Region, Belgium

Brussels, Brussels Region, Belgium

Brussels Area, Belgium

San Luis Potosí Area, Mexico

*Analysis of products for qualification for various FTAs*Administration of the process of requesting and receiving NAFTA information from vendors for the coming year*Preparation of Customs entries for shipments arriving to the US from 27 different countries*Ensure adherence to CBP legal requirements by obtaining and verifying information regarding HTSUS, country of departure and origin, value, OGA, FTA, …*Coordination with business partners to ensure shipment movements… Show more *Analysis of products for qualification for various FTAs*Administration of the process of requesting and receiving NAFTA information from vendors for the coming year*Preparation of Customs entries for shipments arriving to the US from 27 different countries*Ensure adherence to CBP legal requirements by obtaining and verifying information regarding HTSUS, country of departure and origin, value, OGA, FTA, …*Coordination with business partners to ensure shipment movements without delays*Management of information requests from US Customs Brokers regarding HTSUS, FCC, FDA, USGR, ADD/CVD, GSP, Country of Origin, FTAs, …*Management of information requests from internal and external customers regarding FTAs*Quality control of outgoing communication and internal documents Show less

San Luis Potosí Area, Mexico

Brussels Area, Belgium

Assisted with the organization of various Rockwell Automation EMEA events:*in contact with different vendors*creation of various documents related to the events (staff and exhibitor guidelines, onsite directory)*coordination of the collection of all presentations given at the events*collaboration with marketing agencies for the creation of the events' websites*organization of evening activities*management of the hotel reservations list of Rockwell Automation… Show more Assisted with the organization of various Rockwell Automation EMEA events:*in contact with different vendors*creation of various documents related to the events (staff and exhibitor guidelines, onsite directory)*coordination of the collection of all presentations given at the events*collaboration with marketing agencies for the creation of the events' websites*organization of evening activities*management of the hotel reservations list of Rockwell Automation employees*coordination of the collection and update of reports with the objectives and results of all events*use of event management software (USI Ungerboeck) for the creation of registration websites and reports on the number of registrations Show less

Madrid Area, Spain

*Answered questions and comments, and resolved complaints of Opel Benelux customers in Dutch, French and English by phone, letter and e-mail*Single Point of Contact for fleet and lease customers*My Ampera Agent: a personalized customer service for customers interested in the new Opel Ampera (electric car)*Assistant Team Leader:- training of new hires- evaluation of the quality of service offered

Madrid Area, Spain

*Answered and transferred incoming calls in Spanish, French and English*Reception of customers and suppliers*Translations from Spanish to French and English*Administrative tasks

Brussels Area, Belgium

*Answered questions and comments in Dutch, French and English by phone and e-mail*Translations from Dutch to Spanish*Administrative tasks

Master, Multilingual Communication (Languages: Dutch, Spanish And French)

Focuses on: • gaining insight into communication processes, techniques and strategies • developing linguistic skills in Dutch, Spanish.

Bachelor Of Arts, Translation And Interpretation

Bachelor Of Arts, Applied Linguistics (Languages: Dutch, Spanish And French)

Focuses on: • developing linguistic skills in Dutch, Spanish and French • writing, revising and translating texts

Education record