Sofie Delamanha Email & Phone Number

São Paulo, Brasil

• Interfacing with suppliers for data analysis and the preparation of detailed reports, ensuring the accuracy of the information provided to the client;
• Managing requests and resolving issues with service providers;
• Curating and analyzing press and social media data, providing a comprehensive view of the brand's performance and that of its competitors;
• Preparing monthly, quarterly, and annual reports with qualitative and quantitative information, offering strategic insights for campaign optimization;
• Presenting results to the client, with recommendations for new opportunities;
• Monitoring social media and crises using Social Listening tools (Stilingue);

• I provided customer service, acting as the liaison between the brand and the agency, monitoring campaign performance, and offering insights for strategy optimization;
• I created and analyzed performance reports, focusing on public relations and influencer actions for global brands such as P&G Latam and Samsung Ads;
• I identified brand gaps and improvement opportunities, proposing solutions that resulted in higher engagement with the target audience.

• I was responsible for measuring results in traditional and digital media, as well as monitoring influencer actions to optimize campaign ROI;
• I provided detailed diagnostics to clients, highlighting improvement opportunities and strategies for engagement;
• Clients served: Adidas, Reebok, Diageo, SKY, Melitta, Janssen.

• I worked on social media monitoring and ROI measurement, generating strategic reports to optimize public relations actions;
• Clients served: P&G, LATAM, Tupperware.

• I supported social media monitoring and ROI analysis in public relations campaigns.
• Clients served: P&G.

• I provided support in the areas of client service, planning, and creative, with the aim of understanding the full operation of an advertising agency.