Sofie Delfosse Email & Phone Number

Possessing the ability to build strong business relationships with individual and corporate clients.Able to make effective decisions.Having a excellent understanding of business operations.In depth knowledge of competitors and their products and services.Having high levels of integrity and honesty.Experience of leading a branch-based financial sales team.Excellent people management skills.Monitoring the sale ability and performance of new or existing financial products.Working hard to ensure customer satisfaction.

-Sitting in on interviews bank staff have with customers and making sure any loan applications made are properly written up and submitted.-Setting branch objectives and then working hard to ensure they are met.-Attending head office for meetings and conferences.-Dealing with escalated customer queries and complaints.-Advising customers on the banks credit cards and savings accounts.-Monitoring cashiers and branch staff and giving them feedback on how they interact with customers. Inspiring them to not only hit targets but deliver great service.-Analysing branch management information and reports.-Working closely with local solicitors, accountants and estate agents.-Reporting regularly to regional headquarters.

Master'S Degree, Banking, Corporate, Finance, And Securities Law

Activities and Societies: Debate Team

Bachelor'S Degree, Finance And Financial Management Services