Sofie Jacobson
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Sofie Jacobson Email & Phone Number

Head of Customer Service and Relations at Kicks Group (Skincity and Kicks) at KICKS
Location: Greater Stockholm Metropolitan Area, Sweden, Sweden 15 work roles 6 schools
1 work email found @interface.com LinkedIn matched
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Work email s****@interface.com
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Current company
Role
Head of Customer Service and Relations at Kicks Group (Skincity and Kicks)
Location
Greater Stockholm Metropolitan Area, Sweden, Sweden

Who is Sofie Jacobson? Overview

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Quick answer

Sofie Jacobson is listed as Head of Customer Service and Relations at Kicks Group (Skincity and Kicks) at KICKS, based in Greater Stockholm Metropolitan Area, Sweden, Sweden. AeroLeads shows a work email signal at interface.com and a matched LinkedIn profile for Sofie Jacobson.

Sofie Jacobson previously worked as Head of Customer Success at Winassist System Ab and Interim Head of Customer Success at Winassist System Ab. Sofie Jacobson holds International Sales And Marketing from Sälj Och Marknadshögskolan.

Company email context

Email format at KICKS

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{first}.{last}@interface.com
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AeroLeads found 1 current-domain work email signal for Sofie Jacobson. Compare company email patterns before reaching out.

Profile bio

About Sofie Jacobson

Driven leader experienced within international B2B and retail B2C. My driving force and passion are to lead, develop, challenge, and engage with the customer in focus at all times. I strongly believe that great leadership leads to high employee engagement and a sustainable working environment that makes people grow. Competencies: Leadership, Project management, Change management, Business Strategy, Process Improvement, Customer Experience, Customer Analysis, Competence development, CRM, Communication strategy.

Listed skills include Customer Service, Retail, Sales Management, Sales, and 38 others.

Current workplace

Sofie Jacobson's current company

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KICKS
Kicks
Head of Customer Service and Relations at Kicks Group (Skincity and Kicks)
Stockholm, SE
AeroLeads page
15 roles

Sofie Jacobson work experience

A career timeline built from the work history available for this profile.

Head Of Customer Service And Relations At Kicks Group (Skincity And Kicks)

Stockholm, SE

Head Of Customer Success

Current

Upplands Väsby Och Sollentuna, Stockholm County, SE

Oct 2024 - Present

Interim Head Of Customer Success

Upplands Väsby Och Sollentuna, Stockholm County, SE

Apr 2024 - Oct 2024

Interim Project Management Consultant

Kista, Kista, SE

Gridheart is a Nordic cloud distributor with a leading marketplace that simplifies the way you buy, sell and manage cloud services.- Change management and leadership coaching.- Manage migration and communication plan from one service to another to Gridheart´s resellers and end customers.

Jan 2024 - Apr 2024

Head Of Customer Service & Relations At Kicks Group (Skincity & Kicks)

Stockholm, Stockholm, SE

Together with my leaders and team drive and continue to develop the customer experience and sales for both Skincity and Kicks customers.- Define the Customer Relations (CR) and Customer service (CS) strategy. Sett processes, routines, tolls, and tone of voice in the customer contact for each brand and department.- Conceptualize, design, and implement a.

May 2023 - Mar 2024

Head Of Supply Chain & Customer Service

Täby, SE

Together with my team, reach an excellent customer experience while making sure that we are cost efficient, sustainable and prepared for continued high growth in all physical flows and customer contacts. - Freight optimization by choosing the optimal mix to meet the customers’ demands, at the same time create shipping revenue.- Represent CR/CS in the.

May 2022 - May 2023

Global Customer Service & Delivery Manager

Täby, SE

Your online skin care clinic! Skincity offers a wide selection of professional skin care products, with advice from our skin therapists we help our customers around the world to better skin health. Service, quality, and knowledge are our main focus throughout the whole customer journey.

Feb 2021 - May 2023

Customer Service Manager, Sweden

Alna District, Oslo, NO

XXL Sport och Vildmark is the largest sport chain in the Nordic region with 85 stores and e-commerce. XXL operates within 6 countries.- Ensure that XXL has the right resources and operates in the most optimized way to create the best customer experience.- Analysis, vision, strategies and goals. - Build a internal Customer Experience understanding and get.

Jun 2019 - Feb 2021

Customer Service Director, Northern Europe

Atlanta, Georgia, US

Interface is the world´s largest designer and manufacturer of commercial carpet tile. Interface work primarily with architects, designers and flooring companies. Interface ranked top 3 most sustainable company 2018 in the world and is the only company on the list for over 20 years.- Manage teams in The Netherlands, Sweden and Norway. Responsible for 11.

Sep 2016 - Feb 2019

Customer Service Advisor

Atlanta, Georgia, US

By definition, Interface is the world's largest designer and maker of carpet tile. For Interface, Design is a mindset and sustainability is the journey of a lifetime.- Monitor CS activities and work proactively with the open order book management to ensure a consistently high level of service. - Monitor Kpi`s, business roles and processes- Close contact.

Dec 2014 - Sep 2016

Store Manager

Stockholm, Stockholm, SE

Kicks is the Nordic region´s leading beauty chain.- Managed team up to 10 FTE.- Sales and organisational coaching to reach monthly and individual sales goals- Overseeing the day-to-day tasks, operational and people management- Objectives and KPI`s- Performance review- Competence development - Recruitment- Workplace scheduling- Presentation of store and.

Feb 2012 - May 2014

Debuty Department Manager

Stockholm, Stockholm County, SE

Åhléns is a department concept store within home, media, beauty, shoes & accessories, meanswear, women´s wear, toys and children´s wear and sports fashion. - Ensure high level of service on all departments- Motivate and developing the team- Overseeing the day-to-day tasks, operational and people management- Implement and analyse KPI`s- Sales training.

Aug 2011 - Feb 2012

Store Manager

Stockholm, Stockholm, SE

Kicks is the Nordic region´s leading beauty chain. - Sales and organisational coaching to reach monthly and individual sales goals- Objectives and KPI`s- Performance review- Competence development - Recruitment- Workplace scheduling- Presentation of store and advertising displays.

Sep 2010 - Aug 2011

Sales And Marketing Assistant

Düsseldorf, North Rhine-Westphalia, DE

Barnängen and Schwarzkopf Internship and summer job

Jan 2007 - Jul 2007

Store Manager

Kungsholmen, Stockholm County, SE

Jun 2002 - Sep 2005
6 education records

Sofie Jacobson education

International Sales And Marketing

Sälj Och Marknadshögskolan

Presenting And Influence

Delta Development, Netherlands

Chefens Roll Och Ansvar

Kicks

Kommunikation, Ledarskap Och Hälsa

Stockholm University

Att Skriva För Webben Och Interaktiva Media

Södertörn University

Education record

Art Of Make Up Shool
FAQ

Frequently asked questions about Sofie Jacobson

Quick answers generated from the profile data available on this page.

What company does Sofie Jacobson work for?

Sofie Jacobson works for KICKS.

What is Sofie Jacobson's role at KICKS?

Sofie Jacobson is listed as Head of Customer Service and Relations at Kicks Group (Skincity and Kicks) at KICKS.

What is Sofie Jacobson's email address?

AeroLeads has found 1 work email signal at @interface.com for Sofie Jacobson at KICKS.

Where is Sofie Jacobson based?

Sofie Jacobson is based in Greater Stockholm Metropolitan Area, Sweden, Sweden while working with KICKS.

What companies has Sofie Jacobson worked for?

Sofie Jacobson has worked for Kicks, Winassist System Ab, Gridheart, Skincity, and Xxl Sport & Villmark.

How can I contact Sofie Jacobson?

You can use AeroLeads to view verified contact signals for Sofie Jacobson at KICKS, including work email, phone, and LinkedIn data when available.

What schools did Sofie Jacobson attend?

Sofie Jacobson holds International Sales And Marketing from Sälj Och Marknadshögskolan.

What skills is Sofie Jacobson known for?

Sofie Jacobson is listed with skills including Customer Service, Retail, Sales Management, Sales, B2B, Fashion, Coaching, and Leadership.

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