Sofie Kelstrup Rossen Email & Phone Number

ADMINpreparing presentations and contract materials, conducting KYC procedures, ensuring GDPR compliance, proofreading documents, handling invoicing, advertising job positions, and maintaining/developing internal workflows and policies. Additionally, I have been actively involved as a member of the ESG internal working group, and therefore created two ESG reports for the company.MARKETINGweb administrator, managing and updating web content. I have also been involved in strategizing, planning, and executing marketing campaigns, newsletters, and articles. Furthermore, I have coordinated projects with external creative bureaus to ensure effective collaboration.CUSTOMER SUCCESSWithin the realm of customer success, I have successfully planned and executed onboarding processes for new customers. I have provided customer service and support, assisting clients with any inquiries or issues they may have had. I have also handled system setup tasks and managed quotations and subscriptions for clients.

Marketing and Communications, including:- SoMe- Web admin- Preparation of Sales material

• Customer support and onboarding • Social media content• Preparation of customer guides and maintenance of online help center• Web admin

Slagelse, Sjælland, Danmark

Dubai, De Forenede Arabiske Emirater

During my high school years, I co-founded 'Ria Rossen™,' an e-commerce business focused on swimwear. As part of this venture, I engaged in various key activities, including:- designing clothing pieces from sketches to prototypes- collaborating with ethical manufacturers for fabrics and packaging- creating an e-commerce web store, and curating social media marketing strategies. Our business gained visibility primarily through our Instagram platform (@riarossen).

Ib, Economics, Business And Management, English Literature

Business/Managerial Economics

Ib Middle Years Programme

Folkeskole