Sofie Amalie Gertz Holén Østergaard
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Sofie Amalie Gertz Holén Østergaard Email & Phone Number

Location: Middelfart, Region of Southern Denmark, Denmark 13 work roles
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Current company
Role
COO
Location
Middelfart, Region of Southern Denmark, Denmark
Company size

Who is Sofie Amalie Gertz Holén Østergaard? Overview

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Sofie Amalie Gertz Holén Østergaard is listed as COO at Zantio IT A/S, a with 28 employees, based in Middelfart, Region of Southern Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Sofie Amalie Gertz Holén Østergaard.

Sofie Amalie Gertz Holén Østergaard previously worked as Bestyrelsesmedlem at Zantio It A/S and Head of Customer Experience at Zantio It A/S.

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Email format at Zantio IT A/S

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Zantio IT A/S

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Profile bio

About Sofie Amalie Gertz Holén Østergaard

Experienced leader with a curious and optimistic mindset passionated about creating exellent customer experiences.I thrive in environments where I can use my creativity and innovative thinking on a task and area, and where people at all times are in focus. I am a value driven team player, where respect and responsibility is high on my agenda. I am lucky to be part of a team where our values are selected to fit the DNA and culture of our company, as I believe this not only makes a more ambitious and happy team, but also leads us to create the best customer experiences.

Current workplace

Sofie Amalie Gertz Holén Østergaard's current company

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Zantio IT A/S
Zantio It A/S
COO
Middelfart, DK
Website
Employees
28
AeroLeads page
13 roles

Sofie Amalie Gertz Holén Østergaard work experience

A career timeline built from the work history available for this profile.

Bestyrelsesmedlem

Current

Fredericia, South Denmark, Dk

Sep 2024 - Present

Coo

Current

Fredericia, South Denmark, Dk

Responsibilities:- Strategy & businessplan- Creating ideas into actions- Responsible for the daily operation of the company- Responsible for employees in Zantio- Making Zantio the most prefered workplace- Responsible for creating and training for new processes and work guidelines for our employees, in order to reach our goals, and become the best workplace.- Responsible for ensuring af successful customer journey into Zantio- Responsible for happy customers, and strengten our relation with our business partners- Training and development of leader skills internally

Nov 2023 - Present

Head Of Customer Experience

Fredericia, South Denmark, Dk

Aug 2023 - Nov 2023

Director Of Customer Experience

Copenhagen, Dk

Nov 2022 - Aug 2023

Team Lead & Senior Customer Success Manager

Copenhagen, Dk

Responsibilities:- Developing the Customer Success function in ZN- Building playbooks - Create structure and procedures - Onboard new CSM team members- Product releases - Customer feedback into actions - Help scale team and processes for a succesfull onboarding of customers- Focus on key customers- Part of recruitment for CS team

May 2022 - Oct 2022

Senior Customer Success Manager

Copenhagen, Dk

Responsibilities:- Ensure a successful onboarding and integration of customers to the platform, for our customers to take full advantage of the platform capabilities- Building customer and partner relationships, understanding their need for building a joint businesscase- Ensure full and successful adoption of our platform- Trusted advisor to our team and customers- Drive new business

May 2021 - May 2022

Customer Success Manager

Copenhagen, Dk

Maersk Tankers has launched a new standalone digital business which will help reduce CO2 emissions in support of the shipping industry’s on-going efforts towards sustainability and increase earnings by optimizing on vessels’ bunker spend.We are an independent spin-off of Maersk Tankers, recently launched as a standalone tech start-up. ZeroNorth was founded to change the shipping industry through digitalisation. We strive to help our customers optimise their business through vessel performance while reducing CO2 emissions. We build software that turns complex data into actions based on US dollar impact and enables vessel owners and operators to continuously optimise their businesses in real time.

Apr 2020 - May 2021

Operations Manager

Lauritzen Bulkers A/S
Jul 2019 - Apr 2020

Assistant Operations Manager

Lauritzen Bulkers A/S
May 2017 - Jun 2019

Sales Manager

London, England, Gb

Inchcape Shipping Services (ISS) is the world's leading maritime and logistic service provider. With a global Network of some 300 offices across 70 countries and a 4000 strong workforce, Inchcape have been supporting global trade for over 150 years.ISS provides landside Commercial and humanitarian logistics, transit, offshore support, information and data, as well as a range of associated maritime services and innovative voyage-management technology.The Company additionally offers a growing range of outsourcing services including global crew and marine spares logistics, port hub agency management and sophisticated Enterprise Ressource Planning solutions through its subsidiary ShipNet.

Feb 2016 - May 2017

Bunker Trader

Fredericia, Dk

Monjasa is a worldwide bunker supplier. Our young, dynamic and highly qualified trader team together with our professional operational staff provide you with the best service in the industry.Monjasa is more than just a bunker company. We strive to be innovative every day. Working in the bunker industry demands not only an international overview, but also a local knowledge in the areas in which we operate. It is all about continuously educating the workforce about the inherent risks of handling products like ours. It is also about choosing the right business partners who have the same high standards as we do. The owners of Monjasa are always searching for new business areas and markets with opportunities. This has resulted in establishment of various independent companies which represent each their specific activity within the group. Below is a description of both the social and corporate values within the Monjasa Group.In Monjasa we work basis our four values, Respect, Ambition, Curiosity, Smile & Joy.Through excellence, we want to be our costumer’s first choice!

Feb 2012 - Feb 2016

Sales Assistant And Academy Coordinator

Coffeebrewer Nordic

Coffebrewer Nordic is the innovative company that has invented and designed the Coffebrewer - The Coffeebrewer is best described as a single-brew French press. Inside the pouch is a filter with 18g of freshly ground specialty coffee. To brew 2 cups of delicious coffee, all you need to do is: open, pour 300ml hot water into the pouch, and let it brew 2-4 minutes. In our mind – coffee is inherently a “people’s drink”. It’s brewed and enjoyed by millions of people and is the energy source that keeps us going – day in and day out. Therefore we think it’s time to celebrate this drink, appreciate the taste, it’s true characteristics and not least to acknowledge the people behing this drink – the coffee farmer! Thus, our mission is to make people enjoy and appreciate great coffee – anywhere, anytime!Responsibilities:Sales assistant:- Sales (Finding new costumers/areas, taking care of existing costumers)- Purchasing- Apply navision to the company - Make it userfriendly- Storage- Freight forwarder, responsible for freight agreements- AdvertisingAcademy coordinator:- Sales (make sure the academy is booked)- Service the costumers (Make sure the restaurant is booked, rooms are looking good, take care of any wishes i.e. coffee courses, courses with a coach etc.)

Jun 2009 - Jan 2012
Team & coworkers

Colleagues at Zantio IT A/S

Other employees you can reach at zantio.dk. View company contacts for 28 employees →

FAQ

Frequently asked questions about Sofie Amalie Gertz Holén Østergaard

Quick answers generated from the profile data available on this page.

What company does Sofie Amalie Gertz Holén Østergaard work for?

Sofie Amalie Gertz Holén Østergaard works for Zantio IT A/S.

What is Sofie Amalie Gertz Holén Østergaard's role at Zantio IT A/S?

Sofie Amalie Gertz Holén Østergaard is listed as COO at Zantio IT A/S.

Where is Sofie Amalie Gertz Holén Østergaard based?

Sofie Amalie Gertz Holén Østergaard is based in Middelfart, Region of Southern Denmark, Denmark while working with Zantio IT A/S.

What companies has Sofie Amalie Gertz Holén Østergaard worked for?

Sofie Amalie Gertz Holén Østergaard has worked for Zantio It A/S, Zeronorth, Lauritzen Bulkers A/S, Inchcape Shipping Services, and Monjasa A/S.

Who are Sofie Amalie Gertz Holén Østergaard's colleagues at Zantio IT A/S?

Sofie Amalie Gertz Holén Østergaard's colleagues at Zantio IT A/S include Mathias Pedholt, Simon Buhl Jensen, Maja Iversen, Kim Morsing, and Jesper Jensen.

How can I contact Sofie Amalie Gertz Holén Østergaard?

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