Sofie Briosi Email & Phone Number

Canada

België

Jobinson, de jongste telg binnen de Start People familie, biedt bedrijven en medewerkers alles wat ze zoeken op vlak van projectsourcing. Jobinson heeft er zijn doel van gemaakt gekwalificeerde werknemers en bedrijven dichter bij elkaar te brengen. In deze competitieve arbeidsmarkt is er namelijk nood bij werkgevers aan tijdelijke, maar competente en gemotiveerde medewerkers. Bij Jobinson wordt de focus gelegd op het aantrekken van talenten die willen proeven van verschillende job avonturen bij verschillende bedrijven, met de zekerheid van een vast contract. Dit in de sectoren Maritime, Logistics, HR, Internal Sales, Customer Service en Office Management.

Opvolging beëindiging fiets lease contracten.

Gent En Omgeving

Regelen van medische controles.Administratieve beheer van de controles en de input en output van gegevens.Verwerking arbeidsongeschiktheidsattesten en resultaten.Ondersteuning van de Client Advisors.

Oelegem

After implementation of a new ERP system I worked in a project team in order to set procedures and write manuals for warehouse employees.Searching for improvement in processes and reverting to external IT partner in order to apply them.Performing stock checks through physical counting of the stock and making adjustments in the database when discrepancies were spotted.Reporting of any stock anomalies to warehouse manager.Admin check and making corrections to transfer and sales order.

Kallo

Customer service representative: managing 4 key accounts from A to Z. Processing orders, preparing required information for customs approval. Setting up and making ad hoc modifications to production schedules in coordination with transportation department and clients’ requests.Problem analysis and finding creative solutions in order to meet client expectations.Writing manuals in order to set fixed procedures for a smooth follow up of any type of request.Back-up to counter clerk. Training new employees and trainees.

Antwerpen En Omgeving

Administrative follow up of insurance polices, from offer to any type of adjustments.Helping clients by mail, phone and at the office.Follow-up of unpaid insurance premium.Negotiating rates with insurance companies.

Olbia, Sardinia, Italy

Coordinating arrivals at Olbia airport and accompanying guests to auto cars for Dutch, French, English and German speaking guests. Organising welcome meetings to inform guests about cultural and historical sites and promoting activities. Managed to go from lowest sales numbers to best selling team member by the end of the season. Managing complaints and problems of all kinds and providing ad hoc solutions or compensations. In charge of my own financial administration and sales reporting to the local agency of activities and shuttle services.

Keeping online offers up to date in Dutch, French, English and German. Negotiating offers with suppliers. SPOC for 2 key accounts with on site services. Stock management of merchandise and physical vouchers (Kinepolis, Bongo, ANAC). Managed to launch a prestigious project successfully for the top management of a new key account. From office set up to sourcing and training a new team member, whilst training an external callcenter to guarantee a 24/7 service for this client in particular. I am prouf to inform that this client decided to sign a long term contract afterwards.Hosting B2B in-house animations to inform employees about the new platform and provide technical assistance. (Explaining the concept and use of the platform and benefits). B2B and B2C support by phone or e-mail. After a 6 week training I replaced my colleague of the travel agency during his annual leave and realised a 50% increase of sales in comparison to the same period the year before.

Picardië, Frankrijk

Customer service for French, Dutch, English and German clients.Front office, back office and callcenter duties.Communication and coordination between multiple services.Making reservations for activities.Making bookings or extentions for stays.Helping in the preparation of arrival days (on mondays and fridays).Welcoming clients on mondays/fridays.Training trainees.Back-up in case of absences in other teams such as souvenir shops, bicycle center and kids club.Handling complaints, from coordinating between departments to find a solution to following up upon guest in order to provide an immaculate service and guest satisfaction.Occasionally support the seminar team when the park got privatised by large companies.

Antwerpen En Omgeving, België

Wommelgem

Processing ordersDatabase managementStock checkingPlacing ordersContact with suppliersProviding feedback to affiliates

Picardië, Frankrijk

Customer service for French, Dutch, English and German clients.Making reservations for activities.Making bookings or extentions for stays.Helping in the preparation of arrival days (on mondays and fridays).Welcoming clients on mondays/fridays.Training trainees.

Montpellier En Omgeving, Frankrijk

Promoting local events and explaining the city of Montpellier with its surrounding villages/cities to French, Dutch, English and German speaking tourists.

Chamouille, France

Antwerpen En Omgeving, België

Customer service, taking phone calls, data input

Antwerpen En Omgeving, België

Bachelor Of Business Administration (Bba), Hotel- En Hospitality Management

Niveau C1 En Français

Intensive general French language course

C1 Advanced English, General English

CAE student

Tso, Internationale Handel