Sofie De Bruyne Email & Phone Number

Rennes, Bretagne, France

After the fusion of Ubiqus and Acolad, I continued my work as a Migration Lead.

Rennes, Brittany, France

Change management involving:- Set-up of workflows- Migration of customers from one ERP to another- Run use cases and propose workarounds- Feature gap analysis - Statistics- Detecting needs of clients/user groups- Follow-up on solutions and developments - Training and support of the new ERP

Rennes, Bretagne, France

After the absorption of InPuzzle by Ubiqus, I have taken up the role of Process and audit manager in the offices of Rennes. I perform audits, analyse key processes and workflows of the production teams in order to improve the performance of the whole team.I've been the teamleader in the ISO task force for obtaining the ISO17100 certification.I continue the work as a Product Owner of TPBox and 4D.

Rennes Area, France

I undertake employee training and continually work on fine-tuning and sharing my knowledge of management and CAT tools with the aim of improving what the company offers its staff in this area. Main tasks :- Audit of key processes- Analysis and consequently training of personnel (cat tool Déjà Vu, management solution TPBox, analysis of work flows and processes) - Implementation of CAT tools and other software- Head of IT- Accounting and VAT specialist- Keeping up to date with new technology in the translation sector- Attending industry events and conferences

Amsterdam, The Netherlands // Rennes Area, France

InPuzzle is a translation agency that offers more than a simple translation : translations in any field, interpretation, web services, SEO optimisation, subtitling, voice overs and DTP services.I have worked in most of the departments of the company, starting by being a project manager of the Dutch subsidiary Vertaald Etc. I went on to be the Manager of that agency. My other tasks were being a System Administrator and to analyse complex files for translation work. Furthermore, I have covered a lot of a administrative tasks, such as follow-up of trainees and accounting.

Paris Area, France

Product Owner of TPBox Head and Technical Support Consultant for TPBoxTraining in and presentation of TPBoxTPBox is a management solution (SaaS) specifically developed to meet the needs of translation agencies. Entirely secure, flexible, economical and user-friendly, it optimises and centralises all your company's procedures, from client quotations to translation purchase orders, including an advanced email system, numerous features for invoicing and export of accounting entries, management of translation memories, email campaigns, time management (calendar, leave, etc.) or even financial statistics and the customisation of document templates.Regardless of the size of a company, TPBox adapts to all your needs and saves you precious time by improving the organisation of your firm's daily tasks.My tasks : * Presentation of TPBox to potential customers, webinar, private demo and conferences (nationally and abroad)* Drawing up quotes adapted to any company size* Configuration of the solution to fit a customer's needs* Training of any staff using TPBox : from an administrator to an accountant, project manager or trainee* Support

Cesson-Sévigné, Brittany, France

Customer support for mobile phones (firmware and hardware)

Wallingford, Uk

First line technical support role for a software house providing CRM systems for the leisure industry. Some DBA work was also involved.My support manager role has enabled me to consolidate my skills and develop my understanding of SQL environments, issue tracking system and CITRIX.

Encadrer Et Animer Une Équipe, Management

How to become the best manager you can be

Master Handelswetenschappen Informatica Management, Business/Managerial Economics, Option Information Technology

Activities and Societies: Joined the AID Team, a group of IT-minded students that helps out other non-IT-minded students, for 2.

Tuteur, Contrats Pro

Mentor of students on a professional contract (French contract that allows students to combine studies with hands-on experience) Tuteur.

Support Consultant Certification

How to deal with customers, provide IT support, getting to the point and think ahead

Master’S Degree, Initiële Lerarenopleiding Van Academisch Niveau (Ilan)

Professional teacher in Economics, IT and mathematics Brussels, Belgium

High School

Activities and Societies: As well as attending classes, I've joined the Mini-Ondernemingen project that encourages young people to set up.