Sofie Dill, Cams-Fci Email & Phone Number

Everett, Washington, United States

• Oversees organizational BSA/AML program
• Investigates suspect activity and manages cases and reports based on findings
• Leads interdepartmental projects to improve organizational BSA/AML workflows
• Teaches fraud and BSA compliance processes to new employees during the onboarding process

Little Rock, Arkansas, United States

• Oversees organizational BSA/AML program
• Investigates suspect activity and manages cases and reports based on findings
• Leads interdepartmental projects to improve organizational BSA/AML workflows
• Teaches fraud and BSA compliance processes to new employees during the onboarding process

Little Rock, Arkansas, United States

• Investigates suspect activity and manages cases and reports based on findings
• Manages the organization's CDD/EDD program and collaborates with business services department
• Teaches fraud and BSA compliance processes to new employees during the onboarding process

Little Rock, Arkansas, United States

• Monitors accounts for potentially criminal activity and files Suspicious Activity Reports as needed
• Receives, checks, and files Currency Transaction Reports for all branches of the organization
• Performs enhanced due diligence on businesses to ensure compliance with FinCEN standards
• Teaches fraud and BSA compliance processes to all new employees during the onboarding process

Bryant, Arkansas

• Performed transactions and suggested financial solutions for members who visited the branch
• Maintained vault balancing on a daily basis and compiled month-end reports
• Conducted individual peer coaching and team meetings with emphasis in communication

Fort Smith, Arkansas, United States

• Maintained credit union’s network and computer infrastructure, including all servers, computers, and printers
• Constructed and led employee training sessions for new hardware and software
• Maintained the organization's vendor management program, and performed due diligence when necessary
• Updated methods in the credit union’s online fraud and disaster recovery plans, and maintained the plans as circumstances changed

Fort Smith, Arkansas, United States

• Maintained over 150 computers and 100 printers, both at the Fort Smith Mill and in an external location in Laredo, Texas
• Led several projects to update plant hardware and software
• Stayed on-call 24 hours a day to address computer failures and other emergencies that could hinder plant operations