Sofie Dill, Cams-Fci Email & Phone Number

Everett, Washington, United States

• Oversees organizational BSA/AML program• Investigates suspect activity and manages cases and reports based on findings• Leads interdepartmental projects to improve organizational BSA/AML workflows• Teaches fraud and BSA compliance processes to new employees during the onboarding process

Little Rock, Arkansas, United States

• Oversees organizational BSA/AML program• Investigates suspect activity and manages cases and reports based on findings• Leads interdepartmental projects to improve organizational BSA/AML workflows• Teaches fraud and BSA compliance processes to new employees during the onboarding process

Little Rock, Arkansas, United States

• Investigates suspect activity and manages cases and reports based on findings• Manages the organization's CDD/EDD program and collaborates with business services department• Teaches fraud and BSA compliance processes to new employees during the onboarding process

Little Rock, Arkansas, United States

• Monitors accounts for potentially criminal activity and files Suspicious Activity Reports as needed• Receives, checks, and files Currency Transaction Reports for all branches of the organization• Performs enhanced due diligence on businesses to ensure compliance with FinCEN standards• Teaches fraud and BSA compliance processes to all new employees during the onboarding process

Bryant, Arkansas

• Performed transactions and suggested financial solutions for members who visited the branch• Maintained vault balancing on a daily basis and compiled month-end reports• Conducted individual peer coaching and team meetings with emphasis in communication

Fort Smith, Arkansas, United States

• Maintained credit union’s network and computer infrastructure, including all servers, computers, and printers• Constructed and led employee training sessions for new hardware and software• Maintained the organization's vendor management program, and performed due diligence when necessary• Updated methods in the credit union’s online fraud and disaster recovery plans, and maintained the plans as circumstances changed

Fort Smith, Arkansas, United States

• Maintained over 150 computers and 100 printers, both at the Fort Smith Mill and in an external location in Laredo, Texas • Led several projects to update plant hardware and software• Stayed on-call 24 hours a day to address computer failures and other emergencies that could hinder plant operations