Sofie Graham Email & Phone Number

Menlo Park, CA, US

New York, New York, US

Mentoring LGBTQ+ youths through Software Development Projects.

Boulder, CO, US

Providing mentorship for engineers from underrepresented groups in tech.

Perth, WA, AU

• Scaled VGW’s online casino platform from thousands of users on a monolithic stack to millions of users on microservices.
• Built the user microservice and migrated all user data from a legacy Java platform into the new service with zero downtime using the strangler pattern. Typescript/Node/Postgres/Kubernetes.
• Decreased risk for the business by implementing event driven patterns for the customer domain using process-managers to read, compile and stream events to an anti-money-laundering team.
• Reduced latency of back-office searches over millions of records from 5 seconds down to 30ms by implementing a search-optimized database schema, read replica, and trigram indexing for fast fuzzy search.
• Managed a team of engineers and ensured they were fulfilled by providing growth opportunities and mentoring in bi-weekly one-on-ones and allocating them to projects matching their interests and skills.
• Created prioritization practices which allow for ideas to be sourced from the entire team and for tech-debt to be raised alongside product features, aligning with business OKRs for easy triaging.

Perth, WA, AU

• Built foundational distributed systems to improve resiliency and build customer trust.
• Eliminated system crashes by replacing legacy Tournament system with a microservice which uses Redis for leaderboards and prize contributions, allowing for fast lookup of leaderboard neighbors and scoring.
• Built an event driven Purchase microservice and ensured idempotency via a state machine.
• Created a new revenue stream by building the first scratchcard game prototype with easily extendable code which subsequently allowed for new mechanics and new games to be released every month.
• Prevented the potential loss of 40% of business revenue by quickly responding to legal requirements from one of our payment providers; writing code, testing, and releasing in quick iterations.

Scottsdale, AZ, US

• Rapid development of product features and internal tools to prove out the business model.
• Built internal tools using TDD in Ruby on Rails, React and GraphQL: - Comms tool - Allows reps to customize automated SMS and email campaigns to our customers. - Tasks tool - Tasks are manually created, or can be.
• Increased revenue collection rates by implementing a Resque job which identifies outdated projects, and prompts users to indicate the outcome via email campaign and site-wide banner system.
• Doubled user image uploads by creating a gallery module in AngularJS, with a responsive UI.
• Increased call-connections by 22% by implementing localized phone aliases on the state and city level with Twilio.
• Built the interactive server rendered company homepage, still in use: https://www.buildzoom.com

Scottsdale, AZ, US

• Created communications strategy from the ground up, implementing email communications with SendWithUs and SMS with Twilio, resulting in 4X business growth over 3 years.
• Developed automated email campaigns which make use of our proprietary data to personalize messaging, resulting in scalable, affordable user-acquisition.
• Implemented content-generation campaigns and optimized with AB tests to raise our search engine ranking and increase organic traffic.

Walldorf, BW, DE

- Increased 90 day retention on SAP products by 8% by creating product-specific gamification mechanics and visual assets.- Accelerated growth of developer community by creating content geared towards engineers.

Southam, Warwickshire, GB

- Led research, rapid prototyping, and user-testing of new game concepts, allowing us to attain proof of concept with minimal investment.- Implemented gamification mechanics for the web-based companion app of triple-A game Grid 2.

Spearheaded the development of online games, from ideation through to post-release experimentation and data-driven iteration.

London, England, GB

Delivered concept art and character designs for a short film as part of the 'Motion Disabled' project which was awarded 'Best Experimental Film' at the United Kingdom's premiere deaf film festival.

Burbank, CA, US

Developed game mechanics, UI designs, and concept art for games released on multiple platforms, including Xbox, Playstation, Wii and DS.

New York, NY, US

Increased tourism in Zambia by creating digital marketing and banner advertisement campaigns with an international reach.

Bachelor'S Degree, Game Development

Master'S Degree, International Marketing

Foundation, Art And Design

Education record