Sofie Gimeson Email & Phone Number

Uppsala, Uppsala County, Se

Uppsala, Uppsala Län, Sverige

Uppsala, Uppsala Län, Sverige

Kista, Stockholms Län, Sverige

Kista

Sollentuna/Häggvik

Sollentuna, Sverige

As Head of Customer Administration the main responsibility were to lead, support and coach 3 direct reports who managed 6 units with approx. 50FTE´s in total. The units were Customer Service, Contract Management, Small Orders Admin, Business Administration, KST-Admin and Billing. Lead, plan, organize, structure and make the units processes and deliverables efficient with support of KPI´s.As the head of Customer Administration you reported directly to the Director of Customer… Show more As Head of Customer Administration the main responsibility were to lead, support and coach 3 direct reports who managed 6 units with approx. 50FTE´s in total. The units were Customer Service, Contract Management, Small Orders Admin, Business Administration, KST-Admin and Billing. Lead, plan, organize, structure and make the units processes and deliverables efficient with support of KPI´s.As the head of Customer Administration you reported directly to the Director of Customer operations and were a part of a leadership team of 6 persons in total. Show less

Sollentuna/Häggvik

Managed two teams, a Customer Service team of 7 employees and a Small Order Administration group of total 3 employees. The role included budget and operational responsibility.

Sollentuna/Häggvik

Umeå

Started at Media Markt in Umeå during the building period and were responsible for the grand opening in close work with the store manager. Main responsiblitiy after opening for the marketingplan and eventplan and marketing budget for the Media Markt Store in Umeå.Also worked as an executive assistant for the store manager.Recommendation from Store Manager Media Markt Umeå:"Sofie har i sin roll presterat mycket goda resultat. Som person är hon väldigt utåtriktad och har lätt att… Show more Started at Media Markt in Umeå during the building period and were responsible for the grand opening in close work with the store manager. Main responsiblitiy after opening for the marketingplan and eventplan and marketing budget for the Media Markt Store in Umeå.Also worked as an executive assistant for the store manager.Recommendation from Store Manager Media Markt Umeå:"Sofie har i sin roll presterat mycket goda resultat. Som person är hon väldigt utåtriktad och har lätt att föra fram sina idéer och utveckla de områden hon ansvarat för på ett utomordentligt sätt. Sofie planerar sitt arbete mycket väl och har alltid god framförhållning. Vidare är hon väldigt engagerad och strukturerad men det som utmärker Sofie är hennes enorma drivkraft. Hon har verkligen varit en mycket uppskattad medarbetare som med sin väldigt goda inställning kunnat arbeta med olika typer av människor, såväl kunder som leverantörer." Joakim Fors, Varuhuschef Media Markt Umeå Show less

Umeå/Stockholm

Started at GE 2002 and had various roles during my 7 years within the company.

Certifiering Mars 2015

Commercial Leadership, Commercial Leadership Programme Ge Capital Solutions

Activities and Societies: A one year trainee program at GE Capital Solutions in Commercial Leadership. Commercial Leadership Trainee.

Psychology

Activities and Societies: Psychology A studies for one semester at the Umeå University.

Filosofie Kandidat Examen, Tourism And Sociololgy

Education record

Education record