Sofien Assali Email & Phone Number

Erlangen, Bavaria, Germany

MGM aide les infirmiers, les aides Soignants, les instrumentistes, les anesthésistes à réaliser le rêve d’un emploi stable et de longue durée en Allemagne.Nous sommes spécialisés dans le placement de professionnels de la santé pour le secteur de la santé en Allemagne.Êtes-vous intéressé à bâtir une carrière d’infirmiers en Allemagne ?Nous sommes votre.

Tunis, Tunisie

Deep Services, Centre d'appel offshore en Tunisie et leader reconnu dans le domaine d'outsourcing sur les marchés locaux et Internationaux, vous offre une large gamme de services y compris: la téléprospection, télévente, télémarketing, service client, télésecrétariat, génération de Lead...Notre centre de contact multicanal dispose d'une équipe de.

Tunis, Le Kram

• Responsible for maintaining operational proficiencies of accounts by managing the delivery of support services and operational requirements of the customer as outlined in assigned contract. Ensure customer contractual.
• Responsible for managing the staffing needs through recruitment activities with HR. Plan and manage the development of the staff’s skill sets to ensure team skill readiness for service delivery. Provide leadership for.

Tunis, Le Kram

• Achieve growth and hit sales targets by successfully managing the sales team Objectives setting, coaching and performance monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.

Tunis, Le Kram

• Launch of HP Canada.
• Provide day-to-day supervision and management of HP Canada team (experts and agents).
• Production management, ensure the service level and queue service.
• Ensure team results and targets, motivate and develop skills.
• Delivering quality and production action plan.
• Schedule and coordinate team activities.

Tunis, Le Kram

• Responsible for supporting, coaching, developing and supervising Technical Support representatives.
• Detecting training needs thru reports and analysis.
• Coaching and training support professionals in technical skills, customer service, and applicable processes.
• Providing guidance to support Professional in problem solving.

• 1st and 2nd level technical support (via phone and email) for HP France.
• Responsible for providing problem resolution for all incoming service inquiries. Answering inquiries, solving problems, and performing all phases of troubleshooting including interpretation, analysis, research, and.

Tunis, Le Kram

• Network Administration
• Software and Hardware troubleshooting