Sofie Nielsen

Sofie Nielsen Email and Phone Number

Customer Service Manager hos GANNI A/S @ Ganni A/S
denmark
Sofie Nielsen's Location
Copenhagen, Capital Region of Denmark, Denmark, Denmark
Sofie Nielsen's Contact Details

Sofie Nielsen work email

Sofie Nielsen personal email

n/a
About Sofie Nielsen

Sofie Nielsen is a Customer Service Manager hos GANNI A/S at Ganni A/S. She possess expertise in teamwork, communication, strategic communications, marketing strategy, business strategy and 8 more skills. She is proficient in Engelsk.

Sofie Nielsen's Current Company Details
Ganni A/S

Ganni A/S

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Customer Service Manager hos GANNI A/S
denmark
Website:
ganni.com
Employees:
190
Sofie Nielsen Work Experience Details
  • Ganni A/S
    Customer Service Manager
    Ganni A/S Feb 2023 - Present
    København, Hovedstaden, Danmark
    - Responsible for the Customer Service part-time employees - Improving processes in the Customer Service department- Ensuring the daily processes are harmonized and clear for the full team- Involved and supporting in new OMNI initiatives
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  • Ganni A/S
    Senior Customer Service Specialist
    Ganni A/S Jan 2022 - Jan 2023
    København, Hovedstaden, Danmark
    - Supporting my team with their daily tasks and procedures- Improving processes in the Customer Service department- Ensuring the daily processes were harmonized and clear for the full team- Involved in the project of moving our warehouse (3PL): Ensuring the setup of B2C order flow (carrier setup, return portal, etc.), testing the technical setup of the B2C order flow, creating internal communication procedures between 3PL and my CS team, etc. - Involved in the projects of deployment of OMNI features
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  • Ganni A/S
    Customer Service Agent
    Ganni A/S Aug 2018 - Dec 2021
    København, Hovedstaden, Danmark
    View
  • Designers & Friends
    Aftersales Representative
    Designers & Friends Jun 2017 - Jul 2018
    København, Hovedstaden, Danmark
    Placing B2B orders, reviewing order confirmations, and doing invoice approval. Handling of complaints, system optimization, etc.
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  • Designers & Friends
    Logistics Manager
    Designers & Friends Jun 2016 - May 2017
    København, Hovedstaden, Danmark
    Coordination of daily tasks and maintaining an overview, processing of orders, customer service, handling of returns and exchanges, controlling of goods receipts, system optimization, etc.
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  • Designers & Friends
    Marketing Intern
    Designers & Friends Dec 2015 - May 2016
    København, Hovedstaden, Danmark
    Planning, and execution of various sales campaigns, optimization of marketing initiatives, photography, etc.
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  • Sushi Day
    Tjener
    Sushi Day Jan 2014 - May 2015
    Frederiksberg
    Arbejdsopgaver: Tage imod bestillinger, have et overblik, sørge for at kunden fik det rigtige med hjem og holde restauranten pæn og præsentabel. Udbytte: Kundeservice, strukturering, organisering og mersalg.
  • Momo Sushi
    Tjener
    Momo Sushi Mar 2012 - Aug 2012
    Kalundborg
    Arbejdsopgaver: Betjene folk, servere for dem og holde stedet præsentabelt. Udbytte: Kundeservice, organisering og strukturering.
  • Bo- Og Servicecenter Kalundborg Klostermosen
    Handicap Ledsager
    Bo- Og Servicecenter Kalundborg Klostermosen Aug 2011 - Aug 2012
    Kalundborg
    Arbejdsopgaver: At tage med borgerne (de handicappede) på tur og hjælpe dem med at deltage i deres daglige fritidsaktiviteter.Udbytte: Personalepleje, ansvar, gå-på-mod, tør overskride grænser og koordineringsevner.
  • Rema 1000
    Servicemedarbejder
    Rema 1000 Nov 2008 - Dec 2009
    Kalundborg
    Arbejdsopgaver: Vareopsætning og betjene folk i kassen.Udbytte: Kundeservice og organisering.
    View

Sofie Nielsen Skills

Teamwork Communication Strategic Communications Marketing Strategy Business Strategy English Customer Service Microsoft Office Marketing Communications Public Relations Problem Solving Analysis Data Analysis

Sofie Nielsen Education Details

Frequently Asked Questions about Sofie Nielsen

What company does Sofie Nielsen work for?

Sofie Nielsen works for Ganni A/s

What is Sofie Nielsen's role at the current company?

Sofie Nielsen's current role is Customer Service Manager hos GANNI A/S.

What is Sofie Nielsen's email address?

Sofie Nielsen's email address is so****@****nni.com

What schools did Sofie Nielsen attend?

Sofie Nielsen attended Aalborg Universitet København, Kalundborg Gymnasium Og Hf.

What are some of Sofie Nielsen's interests?

Sofie Nielsen has interest in Animal Welfare.

What skills is Sofie Nielsen known for?

Sofie Nielsen has skills like Teamwork, Communication, Strategic Communications, Marketing Strategy, Business Strategy, English, Customer Service, Microsoft Office, Marketing Communications, Public Relations, Problem Solving, Analysis.

Who are Sofie Nielsen's colleagues?

Sofie Nielsen's colleagues are Iris Mille Radby Schieldrop, Marco Pasini, Amalie Ansager, Lucie Baticle, Yiwen Zhang, Allie Diaz, Rosie Metcalfe.

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