Sofía Gómez Aloisio Email & Phone Number

Costa Rica

Costa Rica

• Conduct investigations for discipline, job abandonment, performance issues and some compliance matters for North and Latin America region. Determine and carry out the applicable actions, aligned with the company’s.
• Partner with different teams such as Legal, People Experience and People Management to review special situations.
• Subject Matter Expert for the North America region, leading projects, and business insights, providing and participating in trainings for People Managers and other team members, implementing new processes and improving.
• Actively participate in compliance investigation calls for both North and Latin America regions.
• Provide guidance and coaching to managers on Performance Improvement Processes.

Costa Rica

- Deliver full cycle recruitment on Professional roles for all Business Units within the Latin America region.- Work on hiring strategies development with our clients.- Focus on continuous improvement.- Active participation in Talent Acquisition Projects (Lead for Applicant Tracking System Implementation,Standard Operating Procedure training, migrations.

Costa Rica

- Review and process separation/termination service requests from United States and Canada.- Work with stakeholders to collect relevant information for processing separation requests.- Engage the ER Market Team for Involuntary Terminations and follow up accordingly.- Assist with migrations (Latin America area) especially with the documentation that needs.

Costa Rica

- Team Lead for the Billing Department.- Main point of escalation and responsible for our grains Business Unit in Canada, leading a team of 9Junior Analysts.- Process metrics, develop talent, lead meetings with business partners.- Successful achievements such as: implement strategies for turnaround time improvement, improvework environment and consolidate.

Costa Rica

Contract Administrator for the Licenses Business Unit.- Drafting of standard and complex Ordering Documents and Agreements for Direct and Indirect customers in USA and Canada.- Direct contact with Oracle Sales Team on a daily basis, to perform all the necessary actions for the proper and timely release of Ordering Documents and Agreements, as well for.

Costa Rica

Engagement Customer Operations (ECO) - Project Controller MCA Region- Perform all the required actions in order to properly manage ongoing projects by keeping a close communication with Project Managers, Sales Representatives, Opportunity Managers and the Financial Department.- Review all the information related to a project, such as the Statement of Work.

Costa Rica

Contract Administrator for the Channels Business.- Global Business Services, Customer Operations: Contract Administrator for the Channels Business. Managing Hewlett-Packard contracts from US Channels Customers, managing change requests, contract renovations, contract creations, quotes and performing all the actions the Customer requires regarding their.

Costa Rica

- Corporate Department: Assistance on issues such as company formation, reforms, mergers and acquisitions.- Preparing legal opinions in English and Spanish on topics such as Labor Law, Real Estate Law, Telecommunications, Corporate and Commercial Law for local and foreign clients.

Costa Rica

- Intellectual Property. Processing of trademarks, advertising signs, patents, for local and foreign clients, preparing search reports, review and monitoring of the different processes and files in the Public Registry.- Corporate Area. Registry Studies, company formation, legalization of books, coordination of sanitary permits and corporate patent licenses.

Licenciatura, Law School, Cum Laude

Law School

A Distancia, General Studies

General Studies

High School, Educación Secundaria