Sofia Nylund Email & Phone Number

Jakobstad, Österbotten, Finland

Work tasks included:⋅Assisting in the recruitment process by sourcing candidates, screening resumes, conducting interviews, and facilitating the hiring of new employees.⋅Assisting in administering employee benefits programs, salary adjustments, and ensuring fair compensation practices.⋅Schedule and implementing employee work hours ⋅Supporting performance appraisal processes, providing feedback to employees, and assisting in the development of performance improvement plans.⋅Managed the POS and CRM-system, and entered 40+ orders per hour with zero errors. Helped train staff to use the technical systems.

Jakobstad

Work tasks included:⋅Managing and guiding a team of 6 people⋅Implementing efficient work systems⋅Consistently provided exceptional client service to 200+ customers per shift during peak hours⋅Monitoring and maintaining the organization's social media accounts, creating engaging content, and responding to comments or messages.

Jakobstad, Österbotten, Finland

Seasonal employee summer 2019 and 2021.

Master'S Degree, Business Management And Organization

Currently writing my Master's thesis on the correlation of organizational structures and burnout. Relevant Courses: Advanced.

Bachelor Degree, Private Law, Organizational Management

Major: Corporate Law Minor: Organization and Management B.Sc. Thesis: The Misjudgment of Organic Products - A study on the issues.