Carl E. Email & Phone Number

Augusta, Georgia, Us

Excited to join the STS recruiting team and take the lead in implementing advanced recruiting strategies.SOFtact Solutions (STS) is a woman-owned small business (WOSB) and ServiceNow Premier Partner headquartered in Blowing Rock, NC. We are at the forefront of engineering services, strategic advisory and consulting, program management, and C5ISR support. We specialize in delivering cutting-edge solutions to the Special Operations Forces (SOF) community, Department of Defense (DoD) customers, Other Government Agencies (OGA), and our industry partners.

Washington, Dc, Us

Honored to serve as a Patient Advocate Aid, dedicated to championing Veterans and their families. Responsibilities included managing concierge and information desk services, assisting with wayfinding, facilitating medical discharges, addressing service recovery, overseeing lost-and-found, and promptly resolving patient complaints. I also provided essential support to medical staff by transporting over 40 patients daily. I executed all duties with a strong commitment to customer care and service excellence, fostering positive relationships with everyone I encountered.

Tampa, Fl, Us

Grateful for the opportunity to support the dedicated deputies, nurses, and medical staff of Hillsborough County. Working closely to prepare medical examination rooms for an average of over 70 patients daily. Efficiently managed supplies and inventory to ensure they were always available for patient care. Oversaw the distribution of meals, beverages, and personalized care for all inpatients, ensuring their comfort and well-being.

Humbled to team up with one of the hardest-working families and esteemed horse ranchers in the Tampa Bay region. In addition to their roles as busy ranch owners, they were dedicated full-time active service members of the U.S. Air Force stationed at MacDill AFB. Managed the construction of livestock fences and maintained property for newly acquired land, completing large-scale projects on time and providing regular progress reports to enhance efficiency. Ensured the upkeep of stable services housing livestock owned by Amoco Corp. This rewarding and labor-intensive experience is deeply appreciated, thanks to the Jahir family.

Colorado Springs, Co, Us

U.S. CENTRAL COMMAND (USCENTCOM) J2, (MacDill Air Force Base, Tampa, Florida) - Responsible for the daily oversight and administration of six team members. Trained personnel on job duties, tasks, required or assigned, to Collation Team. Conducted quality assurance and quality control requirements on all assigned reporting tasks for members of the Resolute Support Mission Afghanistan (RSMA) Data Fusion Cell. Developed and implemented real-time reporting requirements to the war fighter Joint Operation Center (JOC). Responsible for submitting daily and weekly operational reporting metrics to CENTCOM J2 Chief, NATO IJC Data Fusion Cell Chief, and the ATO Knowledge Management Officer (KMO).

Colorado Springs, Co, Us

Intelligent Software Solutions (ISS) Corporate HQ FSR / IT Service Desk Analyst - Point of contact between field technicians, network data engineers, project managers, and customers to facilitate problem resolution. Reviewed and managed ticket systems in Confluence while creating comprehensive JIRA workflows to resolve subscribers' requests. Help desk duties included network problem solving on varied NIPR, SIPR, and CENTRIX-ISAF network models of Dell desktops, servers, and Cisco switches. High level of proficiency operating, maintaining and troubleshooting CIDNE database software tools, Lean Six Sigma quality assurance and quality control training and experience. Coordinated the delivery of all software releases participating in daily SCRUM activities, implementing newly established software requirements within three-week sprints. Collaborated with software developers, testers, and project managers with evaluating and testing software interface in accordance with customer requirements and specifications. Familiar with XML/DITA authoring, Arbortext (Editor, Styler, Content Manager), and Eclipse, contributing towards editing technical publications for all software revisions.

Colorado Springs, Co, Us

Lead Collator - QA/QC, ISAF JOINT COMMAND (IJC) HQ - KAIA, Data Fusion Cell (DFC) Information Dominance Center (Kabul Province, Afghanistan) - Primary duties included, but were not limited to multiple data focused tasks consisting of data mining, data entry, quality assurance, product creation, product reviews, report deconfliction, and initial report analysis. Collated the data from various Intelligence and operations communities in order to provide accurate and timely reporting for use in higher level analytics. Conducted daily CIDNE pulls utilizing WebTAS in order to determine work priorities, report deficiencies, anomalies, and identify current reporting trends. Responded to Requests for Information (RFI) from multinational customers throughout the ATO.

Colorado Springs, Co, Us

QA/QC - Group Two - Explosive Ordnance Disposal (EOD) / CJTF PALADIN (SW) Camp Leatherneck (Helmand Province, Afghanistan) charged with exploiting intelligence and forensic material on IEDs, and providing targets for appropriate actions by special operation forces. I was assigned as Counter Improvised Explosive Devices (C-IED) subject matter expert (SME) to ensure the validity of IED activity was captured in accordance with WTI Lexicon and Joint IED Defeat Organization (JIEDDO) standards. Supported C-IED operations in Regional Command SouthWest (SW) Area of Operations (AO) for the following coalition members; Task Force Helmand, TF Torchlight, Marines 1st, 2nd, 3rd EOD Co., 1st Marine Division, 3rd Battalion/5th Marines, Combined Joint Task Force (CJTF) Paladin (SW) CJ2 and C-3 C-IED staff. Ultimately responsible for creating, compiling, reviewing and deconflicting operational and exploitation IED Level 1&2 reporting for EOD Mobile Unit Team's Two, Team Six, and Team Twelve. Responded to multiple RFIs and ad hoc taskers.

Colorado Springs, Co, Us

QA/QC Analyst, Explosive Ordnance Disposal (EOD) Group One / CJTF PALADIN (S) Kandahar Airfield (KAF) (Kandahar Province, Afghanistan) charged with exploiting intelligence and forensic material on IEDs, and providing targets for appropriate actions by special operations forces. I was assigned as a C-IED (SME) to ensure the validity of IED activity was captured in accordance with WTI and JIEDDO standards. Collaborated with members of the J2, CEXC, and other coalition task forces, tracking new IED emplacement methods, tactics, and techniques, while conducting IED trend analysis. Ultimately responsible for creating, compiling, reviewing and deconflicting operational and exploitation IED level 1&2 reporting for EOD Mobile Unit Team's ONE, THREE, and FIVE.

Norfolk, Va, Us

Naval Mine and Anti-Submarine Warfare Command (NMAWC), Anti-Submarine Warfare Base, Point Loma, California - Provided USW, ASW, and MIW subject matter expertise for Coalition, Joint, and Naval contingencies worldwide to augment Joint Forces Maritime Component Commander (JFMCC), Theater ASWC, Strike Group ASWC, and other component commanders. Trainer for the Navy’s war-fighting center of excellence, that focus efforts across numerous resource sponsors, systems commands, research laboratories, training organizations, and operational commands to ensure Navy-wide competency in the MIW and ASW mission areas in support of Rim of the Pacific (RIMPAC) exercises. Provided OPINTEL briefings and supported development of strategic plans, policies, doctrine, tactics, techniques, and procedures as the MIW and ASW Center of Excellence. Functioned as subject matter expert (SME) and training officer and ensured that all intelligence professional development, and general military training goals were completed on time.

Washington, Dc, Us

NCOIC for 1st & 2nd Plt, MEDEX Teams/ Task Force Panther - conducted SSE missions in direct support of C2X operations for 260th MI Battalion/504th MI Brigade at Camp Liberty and exploitation headquarters (C2X) at Camp Slayer (Baghdad Province, Iraq) - Responsible for coordinating daily tasks, activity, training, and translation objectives assigned to (MEDEX/DOCEX) Mobile Intelligence Media and Documentation Exploitation Teams in a hostile combat environment. Successfully executed Tactical - Sensitive Site Exploitation (SSE) actions even when challenges faced expediting time sensitive mission objectives supporting interrogations, counter-IED, counterterrorism, and CI operations. Performed exploitation and triage of all captured enemy materials, documents, and media translated. Supported the dissemination of tactical intel through various IC and ODA channels. Uploaded captured and exploited media - digital files, thumb drives, tape recordings, enemy documents, materials, and intel gathered and entered into various IC databases, including Harmony and RAID. Conducted media and mobile phone forensics using Mobile Edit hardware, and other media exploitation tools. Performed intel analysis of all exploited materials, and helped provide actionable intelligence discovered from our interrogation efforts combined. All of our actions led to properly identifying the current state of all active insurgent networks, and assist identifying its members, and providing better awareness of insurgent activity happening throughout the AO. Trained US Army operators, SOF teams, and other service members assigned to Joint Special Operations Task Force and Counter IED Task Force Troy in the collection of biometric data of known or suspected terrorists using portable HIIDE devices.

Washington, Dc, Us

Joint Prosecution Exploitation Cell (JPEC), Al Asad AB (Al-Anbar Province, Iraq) - Coordinated the collection of biometric data and evidence from suspected terrorists and war criminals and ensured prompt sharing of intelligence to Regional Detention Facility (RDF), and various US agencies that assist in the prosecution processes within Iraqi Criminal Court System. Managed a team of 8 analysts, 12 linguists, and 10 US marines, responsible in supporting interrogations, and joint military detainee operations. Supervised daily triage operations ensuring risk management processes and all evidence (exploitable materials, chemical, DNA, trace residue, and latent prints) were safely and exploited efficiently, which in turn, highly supported the successful capture of over 35 High Valued Targets (HVTs).

Washington, Dc, Us

Regimental Combat Team 5 & 7 /Tactical Fusion Center (TFC), Camp Ripper (Al-Anbar Province, Iraq) - Conducted DOMEX supporting tactical and strategic C-IED missions. Collected, analyzed, and collaborated intel supporting tactical missions conducted by 1st, 2nd, and 4th Force Reconnaissance Co., 2/3 Marines, Civil Affairs Group (3rd CAG), PSYOP, CEXC, DIA, NGIC and OGA’s. Organized the translation of raw data collected from site exploitation, captured enemy documents, seized weapon caches, media (cell phones, computer hard drives, video camcorders, SIM cards, PDAs, and other media storage devices), and detainee pocket litter. Managed a team of 4 analysts and 5 linguists, prepared intelligence products, and evaluated current threat situation in support of targeting IED Networks and performing successful route clearance missions. Provided tactical guidance to EOD operators and host nation police forces (Iraq) in the identification of various types of IEDs, switches, and IED components. Trained host nation police forces in forensic procedures involving evidence collection, safe guarding, and processing. Supported Special Operations Forces (SOF) with identifying, tracking and securing special access program items, weapon caches, and the successful captures of multiple High Valued Targets.

Norfolk, Va, Us

Fleet Intelligence Center U.S. Pacific Command (FITCPAC), JITAP / FITCPAC - Intelligence Specialist Instructor – Prepared and Instructed lessons, briefings, and Intelligence products for numerous US intelligence analysts and foreign military officers assigned through our education pipeline and support delivery of exportable training over the Joint Worldwide Intelligence Communication System (JWICS). Trained fleet naval intelligence professionals and operators in intelligence analysis, technologies and processes to ensure they prevail in combat operations at sea and ashore. Mentored on developing lectures, and lesson objectives while properly maintaining and handling classified materials. Developed numerous briefings on military forces, geo-political, weapon systems, and other platforms. Experience with planning and producing documentation in accordance with OPNAV 1500 instructions. Familiar with PADDIE, NAVEDTRA 130 Series, to include conducting Job Duty Task Analysis (JDTA), and Front End Analysis (FEA). Prepared and wrote training related documentation and produced curricular products (e.g., trainee guides, lesson plans, and PowerPoint presentations).

Norfolk, Va, Us

Joint Intelligence Center, U.S. Pacific Command (JICPAC), ASW Base - Provided Operational Intelligence (OPINTEL) and direct intelligence support for all forces assigned to Commander in Chief, U.S. Pacific (CINCUSPAC) for both maritime and overland operations. Conducted current situation analysis, collection management, long-range assessments, threat estimates, and updated target country’s intelligence products while presenting formal briefings to senior staff as well as various written communications for distribution to multiple DoD entities and other government agencies. Participated in various training scenarios and exercises with gaining commands to ensure proficiency of intelligence analysts. Supported JICPAC 24-hour watch floor with an overview of current intelligence, I&W, collection management, and general military intelligence production, and order of battle information of both friendly and enemy forces.

San Diego, California, Us

Dynamic Role in Security and Executive Protection for High-Profile Individuals in Sports and EntertainmentProvided security and executive protection services for prominent figures in the sports and entertainment industries. Delivered foundational training and self-defense exercises alongside experienced security professionals, while actively engaging clients and demonstrating various tactics, techniques, and procedures (TTP). Oversaw security operations at numerous social events throughout Southern California, including San Diego's Street Scene, managing a team of over 100 guards for events with attendance exceeding 100,000. Directed hiring, assignments, and duties for commercial sites across San Diego, ensuring seamless operations and handling payroll verification. Successfully built client relationships, securing new contracts valued at over $4 million, including loss prevention services for DC Shoes, Inc. and corporate retail warehouses.

Engaging sales role providing valuable insights into Multilevel Marketing (MLM), Direct Marketing sales. Led daily impact meetings, motivational training sessions, and provided mentorship to junior sales associates. Led customer engagements and made approvals on all financial transactions.

Washington, Dc, Us

Former Nuclear Engineer Machinist Mate Transitioning to Fire Controlman/Electronics Mechanic/Technician (9/97 – 10/01) CF Division, Combat Systems Dept., USS JOHN YOUNG (DD-973), 32ND ST Naval Station, San Diego, CaliforniaMentored a team of 33 Navy technicians responsible for the maintenance and operation of various weapons and radar systems, including NATO Seasparrow Surface Missile System (NSSMS), Phalanx Close-In Weapon System (CIWS), RIM-116 Rolling Airframe Missile (RAM), MK 23 Target Acquisition System (TAS), AGM-119B Penguin, AGM-114 Hellfire, Mk 86 GFCS, AN/SPQ-9, Mk 41 VLS Tomahawk, and Harpoon. Additionally, served as work center supervisor and oversaw an onboard Stinger missile detachment, consisting of two-man teams. Conducted live weapon and combat exercises, including Pre-Aim Calibrations (PAC) and Naval Gun Fire Support (NGFS). Participated in multinational joint operations with allied navies during port visits in the Western Pacific and Arabian Gulf over a six-month period. Supported Maritime Interdiction Operations (MIO) aboard the Spruance-class destroyer USS John Young (DD-973) in the northern Arabian Gulf. In 2001, the ship’s Visit, Board, Search, and Seizure (VBSS) teams played a crucial role in counter-drug operations off the coast of Mexico. Collaborating with the US Coast Guard Law Enforcement Detachment (LEDET 102) and Saberhawk HSL-47, we apprehended narcotics aboard the vessel "FOREVER MY FRIEND," contributing to the second-largest narcotics bust in maritime history.

Business Administration And Management, General

Business Administration, Management And Operations

Geographic Information Science And Cartography

Business Administration, Management And Operations