Pankaj Kumar Joshi Email & Phone Number

Delhi, India

Noida, Uttar Pradesh, India

I have successfully managed a diverse range of projects, including:Authentication, Users, and Balance Management Server: Implemented secure authentication methods and developed a server component for managing user accounts, permissions, and balance information.Fax Broadcasting: Created a system for sending faxes to multiple recipients simultaneously, with features such as scheduling, reporting, and status tracking.Email Broadcasting: Developed a system for sending bulk emails to targeted lists, including features for managing email templates, tracking opens and clicks, and managing subscription lists.E-commerce Development: Built an e-commerce platform with features such as product catalog, shopping cart, checkout, and payment processing.CMS Development: Created a content management system (CMS) for managing website content, including features for creating, editing, and publishing content, as well as managing user roles and permissions.Dialer System Development: Developed an automated dialing system for making outbound calls, with features for call routing, recording, and performance tracking.Agent Management System: Built a system for managing agents handling customer interactions, with features for task assignment, performance monitoring, and training.IVR Management System: Created an interactive voice response (IVR) system for handling incoming calls, with features for call routing, automated responses, and integration with other systems.Social Broadcasting System: Developed a system for broadcasting messages on social media platforms, including features for managing accounts, scheduling posts, and analyzing engagement.SMS Broadcasting System: Implemented a system for sending bulk SMS messages to mobile phones, with features for managing contactThese projects collectively aim to provide a comprehensive cloud infrastructure for various communication and business needs.

I have a strong understanding of the comprehensive product module for Utajeer, which involves three distinct user roles:Customer/Buyer: The end user, utilizing the mobile applications and web platform exclusively for their needs.Business User: Store owners or sellers registered on the platform, managing their activities through the web portal's Dashboard.Super Admin: The application owner responsible for platform management, overseeing all user roles, and accessing a web interface with options including the product module, functionality management, and analytics.Technology Specifications:Mobile App Development: Developed using Flutter.Admin Panel and Seller Dashboard: Developed using PHP (Laravel), CSS, and HTML.Website: Developed using PHP (Laravel), CSS, and HTML.Database: Utilizing MySQL.Deployment: Hosted on AWS EC2.Payment Gateway: Integrated with Stripe.Push Notification: Leveraging Firebase.Project Management Tool: Employing Trello or Jira.Source Code Repository: Utilizing GitHub or BitBucket.Testing: Encompassing System Integration and Unit Testing.I am well-versed in managing projects with diverse technological requirements, ensuring seamless integration and functionality across all components of the system. My experience with project management tools like Trello or Jira, along with my proficiency in technologies like Flutter, PHP, Laravel, MySQL, and AWS EC2, enables me to effectively oversee the development and deployment of complex software systems.

Delhi, India

As a seasoned Project Manager at Phonon, I've led numerous successful projects focusing on cutting-edge features like Robo Outbound Dialer, IVR systems, Voice Bots, Chatbots, and SMS notification systems. Our primary clientele includes major players in the airlines and BFSI sectors.To ensure unparalleled performance, we've expanded our infrastructure to handle up to a million simultaneous calls. Our solution supports a wide range of communication channels and seamlessly integrates with popular CRM platforms such as Salesforce, ZOHO, and Talisma, providing clients with a unified and efficient communication experience.One of our notable projects is Central.phonon.io, an UCaaS solution tailored for the banking and airline sectors in the Indian market. This project utilizes Angular Dashboard, SpringBoot for API and AGI, MySQL, Python, and Metabase for Reports, showcasing our expertise in integrating cutting-edge technologies to deliver exceptional solutions.

Delhi, India

I bring extensive experience and a proven track record in project management at Techouts, where I've played a pivotal role in ensuring the successful execution of our projects. My expertise encompasses a wide array of tools and methodologies, enabling me to contribute effectively in various project facets, including:Project Documentation and Planning: I have significantly contributed to the creation of key project documents such as the Project Charter, Project Planning, and RACI documents, ensuring project clarity and success.Agile Methodology: I am well-versed in Agile Scrum practices, including Sprint Planning, Story Points estimation, Daily Stand-ups, and Retrospective Meetings, which have been instrumental in our efficient project management.Stakeholder Management: My proactive approach to stakeholder management has facilitated seamless communication and addressing stakeholder needs throughout the project lifecycle.Jira and Azure DevOps (ADO): I have effectively utilized Jira for task and issue tracking, along with Azure DevOps for cohesive project oversight, ensuring structured organization of tasks, epics, and sprints for enhanced collaboration and delivery.Cross-Platform Solutions: I have focused on developing cross-platform solutions for various devices such as iPhones, Android devicesDigital Transformation at Haldirams: My involvement in the digital transformation at Haldirams has been pivotal, involving the infusion of cutting-edge technology into the quick service restaurant (QSR) sector, digitizing front and back office operations, elevating customer experiences, and unlocking e-commerce capabilities.Hyper-Local E-Commerce: A significant endeavor has been the creation of a hyper-local e-commerce journey tailored for the NCR region within Haldiram's web and mobile realms, involving seamless integration with existing systems such as SAP, Navision, and Unicommerce to bolster operational efficiency.

Noida

I bring a wealth of experience in project management and technical development at Gventure, with a focus on creating robust digital solutions and managing diverse projects. My key responsibilities have included creating project charters, proposals, statements of work, agreements, project plans, work breakdown structures (WBS), sprint planning, task allocation, and issue tracking using platforms like Github, Gitlab, and Bitbucket. I am proficient in using project management tools such as Redmine, Asana, Trello, and Monday, and have a strong background in technical documentation practices.My expertise extends to crafting various digital solutions, including web-based multi-tenant admin dashboards, mobile applications and APIs, progressive web applications (PWAs), contact-center systems, and search engine optimization (SEO) enhancements. I have worked extensively in domains such as Insurance marketing, lead management solutions, CPAAS (Communications Platform as a Service), and broadcasting systems encompassing SMS, FAX, Voicemail, and RingLess Voicemail Drop, among others.Two standout projects that highlight my capabilities are:Ninjadialer and VirtualMentor: I led the development of a sophisticated contact center, CRM, and lead management solution tailored for the insurance sector. This multi-tenant platform featured insurance-specific Robo dialers, health Robo dialers, and recruitment dialers, streamlining contact management, appointments, scheduling, agent management, recruitment, underwriting, and policy plan documentation. Technologies used included FreeSWITCH, Asterisk, Opensips, Angular, Node.js, and MySQL, with Agile Scrum methodology guiding the implementation.Nexcon: I oversaw the development of a contact center and CRM solution tailored for the real estate industry, incorporating VoIP broadcasting, IVR, campaign setup, DID management, and DNC management. This solution catered to real estate agents, featuring bulk lead uploads, lead management,&FreeSWITCH

Remote

Introducing WaterOPS: This innovative cloud-based service revolutionizes water sampling operations and monitoring management for a staggering count of 150,000 operators responsible for safeguarding the nation's water supply. Founded under the acronym O-P-S, the venture is driven by a commitment to furnish comprehensive, turn-key, cloud-based solutions tailored for environmental monitoring management. These solutions prove indispensable for regulatory agencies tasked with scrutinizing samples to meet stringent mandates. These agencies frequently grapple with resource limitations, impeding their ability to navigate the intricate compliance landscape shaped by both EPA regulations and state policies. The outcome of these challenges has translated into thousands of violations annually, amounting to substantial financial penalties totaling $112 million.The core objective of this project is to provide robust solutions that underpin the management of public infrastructure systems encompassing water, waste, air, and land quality. By doing so, the national safety paradigm is elevated to a new standard. For comprehensive details, Throughout the project's lifecycle, an agile Scrum methodology was meticulously adhered to, facilitating the phased implementation of initiatives through distinct sprints. The management of these endeavors was efficiently coordinated through platforms such as Basecamp, Trello, and GitHub. The technological landscape driving WaterOPS is characterized by Vue.js and Node.js, which together deliver dynamic user experiences. The foundation of the system relies on Rest API for seamless connectivity, and PostgreSQL for robust data management. Hosting is managed on the Cloud Server through Azure DevOps, optimizing operational efficiency. The overall development process is supported by DevOps practices, ensuring smooth integration and deployment. Git is the version control system of choice, enabling efficient collaboration.

Noida

I have engaged in a wide array of responsibilities encompassing project initiation, such as drafting project charters, proposals, statements of work (SOW), agreements, project plans, and work breakdown structures (WBS). Additionally, I have been involved in sprint planning, task delegation among developers, as well as addressing issues and bugs through platforms like Github, Gitlab, and Bitbucket. Alongside this, I've gained experience with project management tools including Asana, Trello, and team collaboration, while also contributing to comprehensive technical documentation efforts.My project management involvement extends to various technological domains including Laravel, Codeigniter, Node.js, Vue.js, React.js, Ionic, React Native, and WordPress. I have successfully overseen the development of web-based applications and hybrid applications, showcasing a diverse skill set.Here are some projects I've managed:ISL (https://islmanagementservice.com/login, Company: https://islllc.com/): This project revolves around a cloud-based system that aids companies in managing their houses, consumers, and staff. Using technologies like Laravel for backend and ReactNative for the mobile app, the solution ensures seamless access and data entry for staff. The app allows for quick logins, streamlined house selection, and consumer information tracking. Additionally, there's a super admin component for company management.Gochurchitup.com: This initiative focuses on a ReactNative mobile app that connects to a server to fetch church event information. Events are categorized and churches can input their details via a website. Super admin sets event costs and radius criteria for notifications. The app's functionalities are structured around user location and preferences.Becketts Farm: A native Android and iPhone app, this project involves a SpringBoot-based API and backend admin dashboard. The app is designed for restaurant management,

Noida, Uttar Pradesh, India

Engaged in a spectrum of project responsibilities encompassing budget management, risk assessment, dependency tracking, change control, and overseeing end-to-end project execution. My involvement extended to creating project charters, proposal documents, statements of work (SOW), non-disclosure agreements (NDAs), project plans, work breakdown structures (WBS), sprint plans, and task allocation among development teams.http://www.dragonusaonline.com/home.aspx: Undertook a comprehensive overhaul of this project, transitioning it from a Classic ASP-based website to a robust ASP.NET, C#, HTML5/CSS3, and SQL architecture, resulting in enhanced server performance.Panda Dental Software: Managed the development of various modules for this dental software, leveraging ASP.NET, C#, and SQL Server technologies.TTWA.it: Successfully coordinated the creation of a travel booking system for hotels, coupled with a police verification component.Hotel Delivery Management System: Oversaw the design and implementation of a system facilitating hotel food delivery, encompassing order tracking capabilities.Swimsweats.com: Led the development of this Prestashop-based e-commerce platform, crafting its frontend and tailoring functionalities to align with diverse product variations and designs.Crocrm.info: Directed the creation of a comprehensive CRM system tailored to insurance companies, utilizing ASP.NET, SQL Server, and C#. The system catered to handling new leads and included an account management component.Lettermail: Managed the conception and execution of a sophisticated mail management system, enabling the delivery of physical mail to users' residences, with complete backend administration and user dashboard management.Throughout these projects, my responsibilities encompassed multifaceted aspects of project management, technological oversight, and team coordination, resulting in successful outcomes across a range of industries and technological domains.

I have spearheaded various technical initiatives encompassing Android and iPhone app development, PHP-based solutions, .NET-based projects, and Ruby on Rails-based development.Furthermore, I've played a pivotal role in amplifying the company's new business ventures by an impressive 400%. This achievement involved meticulous work on project proposal documentation, iteration planning, direct client communication, and effective project management.

Noida Area, India

Established a novel avenue for business growth via freelancer portals (Elance/Upwork), effectively managing projects encompassing PHP development, search engine optimization, social media marketing, and Pay-Per-Click (PPC) campaigns.

Noida Area, India

Pioneered a novel avenue for business expansion through Odesk and successfully managed four projects with a cumulative project cost of $5,000. These projects encompassed search engine optimization and PHP development domains.

Noida Area, India

I successfully carried out the entire sales cycle, managing business development for website development in PHP, ASP.NET technology stacks, and the SEO domain within the international market.My role encompassed analyzing SEO requirements, implementing effective strategies, executing search engine optimization techniques, optimizing web pages, and managing off-page optimization efforts.I handled diverse tasks including website requirement analysis, documentation, and the design of wireframes using tools like Excel sheets and Visio. Additionally, I managed projects from initiation to completion, ensuring seamless execution and effective milestone management.Notable projects under my management include Xlocal.co.uk, a website builder system, and noidaview, a search engine for Noida with integrated business listings.

I've gained experience in the software testing domain, where I oversaw the testing of VB, .NET, and J2EE technology stacks. My expertise includes various facets of testing, such as designing manual test cases, conducting web testing, performing database testing, executing black box testing, and managing regression testing.Furthermore, I possess proficiency in UI testing, functional testing, utilizing USE cases, and working with UML diagrams to ensure comprehensive and effective software testing.

SOFTWARE: Visual Basic 6.0 with MS- Access on Window 98, Reporting on ExcelDESCRIPTION:This project revolves around the creation, design, and execution of an Accounting System tailored for Thrift & Credit Societies. The system is designed to generate a range of reports, including General Ledger, Personnel Ledger, Summary Report Balance Sheet, and more. It features the capability to add and modify data within the database. Additionally, the project enhances user-friendliness and utility through diverse inquiry options and report functionalities.

Master Of Computer Applications (Mca), Computer Software Engineering

Master Of Business Administration - Mba, System And Marketing, A

Activities and Societies: Computer system and marketing

Master'S Degree, Mathematics

B.Sc., Statistics

Certified Project Management, Project Management, I

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Certificate, Google Data Analytics

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