Karen Yarbrough Email & Phone Number

•Participated in agile ceremonies like sprint planning, daily stand-ups, and retrospectives to stay informed on project progress and goals.•Collaborated with software development team to resolve issues found during testing.•Verified fixes implemented by developers before releasing them into production environments.•Mentored junior colleagues in best practices for software quality assurance methodologies and strategies.

Performed comprehensive manual testing on web and mobile applications, meticulously assessing functionalities to uncover deviations from industry standards and guidelines; identified and resolved 45+ critical issues, leading to a 35% improvement in overall application quality and user experience.Managed the agile development workflow by converting evolving requirements into 120+ precise test cases in TestRail, showcasing a meticulous methodology that streamlined testing processes and enhanced product performanceOrchestrated in-depth evaluation of critical system functionalities and overall reliability through rigorous smoke and regression testing procedures; identified and resolved 12 potential shortcomings and regressions, bolstering system stability and performance.Directed and coordinated weekly Scrum gatherings, delivering comprehensive reports on bug fixes and research outcomes; optimized cross-functional communication channels, leading to a 25% improvement in project alignment and efficiency.Championed an integrated approach with the development team to tackle defects and findings, optimizing triaging processes by 35% and boosting issue resolution rates by 15%.

Oversaw manual testing campaigns for Web and Mobile apps, identifying and rectifying 70+ compatibility issues across platforms, leading to a 20% increase in user satisfaction metrics and a 15% decrease in customer support calls.Engineered and supervised intricate test scenarios in TestRail, adeptly responding to fluctuating demands, resulting in a notable 40% acceleration in test cycle completion and a 15% boost in overall product quality.Managed bug detection and documentation using Jira, tracking and resolving 180+ bugs; played a key role in enhancing software quality and user satisfaction by ensuring timely bug fixes and improving overall product performance.Executed rigorous smoke and regression testing procedures, leading to a 30% decrease in critical system errors and a 20% improvement in system performance metrics.Drove collaborative and impactful engagement in Scrum meetings, delivering actionable insights that guided the resolution of 20+ bugs and led to the successful implementation of key optimizations, resulting in a 15% increase in customer engagement metrics.

Software Quality Assirance

Associate Of Science - As, Health Information Technology