Sofya Savkina Email & Phone Number

United States

- Establishing UX research processes, educating the organization about the value and process of UX research.- Providing coaching, training, mentoring and knowledge sharing necessary for UX researchers to successfully advance career goals, and improve effectiveness as consultants to Bixal’s clients. - Participating in interviews, evaluating candidates’ knowledge, skills, abilities and team fit. Assisting with on-boarding new team members to the UX research practice area. - Overseeing plans, coordinating schedules and reviewing deliverables for internal practice area projects.

Fairfax, Va, Usa

- Practice Design Thinking and Design Sprints by conducting workshops with team and stakeholders to understand project requirements, user experience goals and gaps- Identify target users; create personas and journey maps- Plan and conduct user research, analyze research results and deliver recommendations to the team and stakeholders- Build sitemaps, wireframes, interactive prototypes, and other blueprints

Washington D.C. Metro Area

Motherhood Design is a local pro-bono initiative to explore and design solutions that help to keep new mothers mentally healthy. Recently launched a product http://www.mommyhelper.co - Building a research roadmap; communicating and refreshing on regular basis to ensure relevancy.- Identifying best research method based on research questions, timeline, and resourcing.- Planning and conducting user interviews, synthesizing user data and analyzing collected insights, creating personas, wireframes, prototypes, and testing with users ensuring design meets user objectives.- Building empathy via journey mapping, emotional mapping, visualizing user goals, needs and pain points.- Collaborating with business analysts, product managers, and developers on strategy, ideation, innovation, design, and testing of new concepts.- Communicating UX research results and benchmarking to team members, customers, and business partners.

1881 Campus Commons Dr Reston Va

- Utilizing qualitative and quantitative research methods to uncover users’ needs, wants and challenges based on product team’s questions and goals.- Identifying best method or a mix of methods based on research goals, questions, timeline and resourcing.- Planning strategy for outreach to find feedback participants.- Evaluating existing product in order to enumerate the challenges and opportunities for improvement.- Designing experiments that distill project goals and research questions into well thought-out research plans. - Building user empathy via personas, journey mapping, affinity mapping. - Performing data analysis in order to create insightful and actionable findings presentations – both verbal and written, for various stakeholders.- Creating low fidelity wireframes, user scenarios, and planning usability testing and validation of early designs to elicit quick user feedback and rapid iteration.- Planning and conducting open and closed, moderated and unmoderated, remote and in-person card sort to uncover ways users categorize information and design system’s information architecture. - Advocating research findings to diverse audiences through written reports and in-person presentations.- Working in cross-functional teams to define features and requirements, clarify and document user stories and validate technical feasibility.- Coordinating content creation and quality control, review and approval of deliverables, documentation in Confluence and Jira.- Working with product managers and developers to come to the best solution, negotiating tradeoffs between user needs, business requirements, and technical constraints.- Working with UI design/development team across product capabilities to ensure consistent user experience.

Washington D.C. Metro Area

Planning and executing Internal communications work to ensure employees are kept informed and motivated by communicating through several channels, such as a staff intranet, social media, and regular newsletters. Working closely with executives establishing organizational messages and keeping staff informed of developments. Implementing strategies for the organization’s internal and external communications efforts establishing strong communication channels, helping leadership realize the importance of building a strong internal culture. Responsibilities:-Ensuring successful communication of organizational initiatives and projects to employees, maintaining remote teams’ connection to the HQ teams and foster transparency by creating bi-weekly internal newsletters compliant with the organization’s branding guidelines, values, and voice. -Planning, editing and composing content for a variety of channels such as a staff intranet, biweekly newsletters, regular email announcements, etc. Working with designers to create supporting collateral and functionality.-Proposing, designing, planning and coordinating monthly team building events and activities. Improving current initiatives, suggesting innovations.-Preparing and delivering presentations for events, such as holiday parties, picnics, quarterly all-hands meetings, internal meetups, and workshops. Coordinating review/approval of collaborative presentations. -Supporting knowledge sharing, meetups and talks. Assisting heads of departments in recruiting speakers, brainstorming new topic ideas on how to increase employees’ engagement. Organizing and hosting networking events for external audience.-Monitoring external vendors and consultants, including coordination producing collateral, videos, etc.-Facilitating video content creation: conducting the interview, video editing, merging and refining. Working closely with marketing department to ensure internal and external communications messages are consistent.

Washington D.C.

Working with the diverse group of users across various business units, department managers, vendors, and project teams to gather business requirements, provide implementation alternatives and transfer business requirements into detailed requirements and design documentation.Responsibilities:• Facilitating meetings with diverse group of stakeholders: department managers, vendors and project teams to analyze business processes, gathering and eliciting business requirements for marketing business processes automation in the organization; describing business processes AS-IS – TO BE.• Participating in JAD sessions to elicit requirements from various stakeholders for future application functionality; • Developing a workflow for mobile application within Human Interface Guidelines, presenting the workflow to stakeholders.• Conducting mobile apps technology research and analysis on latest trends in mobile apps gestures and features and competitive environment; making recommendations based on guidelines for major changes and features implementation.• Designing the look-n-feel requirements of the application UI/UX design; creating and documenting business requirements and functional requirements and documentation for the application using Confluence.• Developing a concept, mock-ups and modeling using UML, creating screens for better illustration of the application flow to developers and portfolio managers. • Project lifecycle management across all the SDLC phases (initiation, planning, requirements analysis, implementation, testing, deployment and maintenance); working with both IT and business users in the development of a new process and functionality; remaining committed to the long-term success of the client.• Reviewing the application for correctness, adherence to a design concept and to user standards, and for progress in accordance with schedules. • Developing test cases, test criteria, scenarios and documentation; ensuring acceptance of delivered solutions.

Washington D.C.

• Identifying and understanding various stakeholders’ business needs and usage scenarios for creating a portfolio database of company projects; conducting regular meetings with executives documenting status of projects, communicating changes to various levels of users in the organization; developing and writing training materials, and user guides on how to work with the new system.• Facilitating a process of creating marketing materials by an external PR vendor, working with the external team of writers to ensure they understand the requirements and produce marketing content in compliance with those requirements; identifying a project scope; developing detailed procedure and process flow; developing business process maps and workflow diagrams; managing the project scope and ensure internal stakeholders’ satisfaction.• Planning, conducting, and directing business problems analysis to be solved with automated IT systems; conducting JAD sessions with system developers communicating requirements and changes to be implemented into the system.• Interacting with various project owners on multiple projects, facilitating JAD sessions with them for business requirements elicitation; acquiring detailed technical information about organization’s projects, solutions, and products; transferring elicited knowledge into composing high-level marketing materials.• Participating in proposal process and developing portfolio of company’s past performance and best practices; creating storyboards using win themes; working with the proposal team.• Identifying and documenting internal software development and implementation processes; making recommendations for system improvements to management and different stakeholders.• Leading, guiding and mentoring less experienced staff• Developing and implementing business processes that work best to effectively achieve goals within reasonable deadlines.

Yekaterinburg, Russia

Tebodin Consultants & Engineers is one of the world’s finest engineering & consulting firms, with the extensive network of around 50 offices in North West, Central and Eastern Europe, the Middle East and Asia. The company strives to bring clients the best solutions and practical expertise in a broad range of engineering and constructing services, to meet and exceed expectations. Tebodin develops and builds, plants and buildings for industry, the energy sector and real estate.Responsibilities:• Creating and translating business requirements to technical requirements, facilitating clear communication flow to avoid misunderstanding between various teams and business units. • Meetings facilitation including agendas, meeting minutes preparation and meeting presentation development; creating customized PowerPoint presentations that tell a solutions-based story for executive leaders.• Works cross-departmentally providing technical and administrative direction/recommendations for personnel performing software development tasks, including the review of case studies content for correctness, adherence to the design concept, and for progress in accordance with schedule;• Support the development of near-term, intermediate and long-term goals for the organization’s marketing materials remaining committed to the long-term success of the project; accountability for personal activities and outcomes in dealing with growth and high performance situations without supervision. • Researching, compiling, and documenting data, analyzing business processes and workflows, organizing work processes within organization.• Providing support and coordination of on-going projects, ensuring a proper documentation of business processes, workflows and closures of complete projects.

Master'S Degree, International Relations And Affairs

Associate'S Degree, Visual Communication / Graphic Design

Activities and Societies: AMUN (American Model United Nations)