Sofia Lourdes Abraham Email & Phone Number

Argentina

Barcelona, Catalonia, Spain

Valencia, Valencian Community, Spain

Guiding foreign investors to enter the real estate market in Valencia. Market analysis. Search for investment opportunities. Accompaniment throughout the purchasing process. Advising on investment management.

Hamilton Island, Queensland, Australia

Team coordinator in cleaning tasks of Holidays homes. Regional Job to extend my Visa.

Nueva Gales Del Sur, Australia

Logistics assistant in the Shipping Process of online beauty products purchases. I started in the packaging process, then I leart how to pick the order and finally I was controlling and verifing the order in the system to be transferred it to the packaging sector.

Argentina

Analysis and Design of improvements in customer service, NPS strategy design plan, monitoring of indicators, continuously upgrading the improvement system, monitoring of improvement projects, coordination with the different areas that impact each project, proyect management, CRM implementation, coordination of priorities, preparation of reports and presentations. In addition, create communication plan and campaign management.

Provincia De Buenos Aires, Argentina

Product Manager "Proximity Procedures Service". I implemented a new service for post officers task force to help postal business to be productive. Among my functions were market analysis, product development, product revenue budget, sales support to the commercial force, and the definition and monitoring of KPIs that allow us to improve the customer experience. At the same time, I was part of the development and implementation team of the company's Strategic Plan. I conducted training in all… Show more Product Manager "Proximity Procedures Service". I implemented a new service for post officers task force to help postal business to be productive. Among my functions were market analysis, product development, product revenue budget, sales support to the commercial force, and the definition and monitoring of KPIs that allow us to improve the customer experience. At the same time, I was part of the development and implementation team of the company's Strategic Plan. I conducted training in all regions of the country on the New Service Model that we defined for the branches. The objective of the new model is to improve the customer experience in the branch by incorporating new attention techniques and technological and computer support to optimize customer time in the branch and the perception of service quality. Show less

Buenos Aires

Analysis of the distribution of post office branches to detect problems in the quality of service.

Provincia De Buenos Aires, Argentina

Assistant in carrying out improvements in the part of the electrical installations of the group cars. It had two functions. Improvement proposals and economic impact. Implementation of the improvements and monitoring production line at the time of manufacture.

Ingenieria, Ingeniería Industrial

Productor Asesor De Seguros, Insurance

7Ma Edicioón De Líderes En Acción, Organizational Leadership

Activities and Societies: Dinámicas de liderazgo, ética, trabajo en equipo, servicio a la cominudad y compromiso

Metodologias Ágiles, Project Management

Curso in house

Marketing Digital, Marketing

Curso in house